Microsoft Dynamics AX Support
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How to set up Images to show in MPOS
Brian Storie [MSFT]
With the release of AX 2012 R3 Cu 8 and MPOS we introduced the ability to have a more interactive experience with our retail Customers. One of the great features of this MPOS is the ability to not just show images of our Products but also the ability to display an image that represents our Customers...
26 Jun 2015
Dynamics AX Table Caching: Basic Rules
This post provides some basic general guidance to get you started on setting table caching for custom tables, bearing in mind there will be exceptions. This should generally be defined at design time to avoid costly round trips to the database. As explained by Bertrand Caillet from our PFE (Premier Field...
20 Feb 2015
Troubleshooting that elusive “slowdown” in AX using Performance Analyzer 1.20 for Microsoft Dynamics
It’s 9.30am on Monday morning and you’ve just received reports of a “general slowdown” on Microsoft Dynamics AX. After probing further you find it was all over by 9:15am lasting around 15 minutes, but also happened once before and the users want action taken to prevent it happening...
18 Feb 2015
Manually adding 1099 transactions to the Vendor settlement for 1099s in Dynamics AX
We added the functionality to Dynamics AX that now allows you to manually add transactions to the Vendor settlement for 1099’s (form) through the user interface. This new functionality enables the ability to input compensations that may be tracked externally from Dynamics AX that are required to...
8 Jan 2015
Microsoft Dynamics AX - 1099 Tax update details for 2014
There have been several requests for more detailed information about what changes were introduced in this year's 1099 update packaged in hotfix KB3019585. Here is an outline of the changes that we have made. 1099-MISC 1. Boxes 11 Foreign tax paid was deleted but box remains as shaded blank box on form...
30 Dec 2014
Managing general performance issues in Microsoft Dynamics AX
This post is primarily aimed at non technical readers and those responsible for coordinating or managing these issues, but with links drilling through to more in depth blogs containing further details. By 'general performance', I mean a set of unidentified performance issues across one or more modules...
11 Sep 2014
AX Content: Search for all things Microsoft Dynamics AX
I do it. And I’m sure you do it too. We get into a habit of only using the search tools that we’ve always used. You might use Google, I use Bing…but, did you ever wonder if there were other ways to search for AX-specific information? Wonder no longer. Listed below are a few of the...
18 Aug 2014
Sales agreement functionality when linking to Sales order lines
There was a scenario that was recently discussed when attempting to link sales agreements to sales order lines. In this scenario, let’s say we created multiple sales agreements each having one line as referenced below. Sales agreement 1 Line A Sales agreement 2 Line B To continue with this...
22 Jul 2014
New and Updated Documentation for AX2012 - September
Since end of April we have published a series of new white papers and guides and existing documents have been updated. Click the links below to view the new and updated content: New White Papers, Guides and Online Help Content Microsoft Dynamics AX 2012 R2 Retail Benchmark Results (Details...
9 Sep 2013
Cumulative Update 5 has been released
Cumulative Update 5 for Microsoft Dynamics AX 2012 (CU-5) has been released and published on Partner Source and Customer Source. This release includes: all previously released Cumulative Updates for Microsoft Dynamics AX 2012 additional hotfixes and improvements based on feedback from our customers...
30 Apr 2013
AX 2012 for Retail - Receipt numbering formats
Randy Higgins [MSFT]
It is essential that when setting up a receipt number formats in Retail that they are unique per register and store. The following example is the most common scenario we've seen happen when receipt formats are not unique: Scenario : Terminal 1 has a receipt numbered at 1001 with item 0015 and terminal...
21 Mar 2013
We want to hear from you! Participate in the Microsoft Dynamics AX product suggestions program
Make your opinion count! Give us your product suggestions and help to make future versions of the Microsoft Dynamics AX applications better. Use this Microsoft Connect site to submit your product suggestions for Microsoft Dynamics products. Search existing suggestions and vote on suggestions submitted...
6 Mar 2013
Unexpected customer on Invoice after changing project contract
I came across an issue where we had posted some project transactions and found that the project contract (customer) was incorrectly set. We change the project contract and we want to create an invoice to the customer. In AX 2012 we see that the invoice is created, but for an old customer. The reason...
28 Jan 2013
Overview of Microsoft Dynamics AX build numbers
Microsoft Dynamics AX 2012 R3 Version Build Comment Link Recent kernel build 6.3.2000.3321 15 Jul 2015 KB3079909 Cumulative Update 9 6.3.2000.326* 08 Jun 2015 KB3063879 Cumulative Update 8 6.3.1000.309 18 Nov 2014 KB2998197 Hotfixes...
29 Mar 2012
California Overtime Rules in Shop Floor Control
Shop Floor Control in Dynamics AX 2009 allows you a great deal of control over how overtime and/or bonus rates can be calculated for shop floor employees. One common requirement is to calculate overtime on both a daily and a weekly basis. Here is an example of how to set this up in Dynamics AX 2009....
2 Aug 2010
AX Virtualization Q&A
Can I deploy AX 2009 in a virtual environment? Yes, AX 2009 can be deployed in a virtual environment. Microsoft Dynamics AX 2009 is certified on Windows Server 2008 with Hyper-V Virtualization, and will support other virtualization solutions participating in the Server Virtualization Validation Program...
13 Jul 2010
AD Import Issue AX 2009
Issue Only a few user are returned when using the "AD Import Wizard" in AX 2009 Cause This problem occurs because some settings on the network domain are required for non-domain administrators to view all users on the domain within the Active Directory Import Wizard in Microsoft Dynamics...
13 Jul 2010
AX 2009: Citrix & Terminal Server Printing
Errors, or no output when printing from AX to a locally mapped Printer If you are mapping local printers to your TS or Citrix environment and have an issues where nothing is printed or the following error is generated: startDoc: rc:SP_ERROR you will need to change the Print Processor data type from Raw...
6 Jul 2010
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