Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support teams Worldwide

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  • Blog Post: Improve your chances for fast hotfix turnaround

    When you believe you have discovered a product-defect and you would like to report it to Microsoft support , our frontline engineers will investigate the issue and if it's decided to submit a hotfix request to the Product Group they need to collect all required information in a special format . I...
  • Blog Post: Overview over Kernel crash hotfixes

    This blog should help you to get an overview on which kernel/application hotfixes are available concerning crash issues. As all kernel are cumulative, meaning that they contain all previous made hotfixes. Application hotfixes might have many dependencies and therefore they can be more time consuming...
  • Blog Post: Installing individual application hotfixes using CU7 installer

    Are you aware that now we can install application updates (or a subset of them) using the advanced installation option in the CU7 installer? I wanted to demonstrate how you can do it. I hope it can help those who want to update specific bits without upgrading the whole application. 1. Download CU7...
  • Blog Post: Important application hotfixes

    Hi, Since Rollup 8 for Microsoft Dynamics AX 2009 SP1 (as well as some other cumulative updates) we have released several critical updates in different areas. I wanted to share the links to the updates that include important hotfixes released up to today. The hotfix packages are cumulative in nature...
  • Blog Post: Microsoft Dynamics Lifecycle Services Issue Search

    Hi, This is an important update. I wanted to share a cool feature from the Microsoft Dynamics Life Cycle Services site. Now you can search for released hotfixes and even see what is in progress. To start using the issue search log in to Microsoft Dynamics Life Cycle Services site and create a new...
  • Blog Post: We want to hear from you! Participate in the Microsoft Dynamics AX product suggestions program

    Make your opinion count! Give us your product suggestions and help to make future versions of the Microsoft Dynamics AX applications better. Use this Microsoft Connect site to submit your product suggestions for Microsoft Dynamics products. Search existing suggestions and vote on suggestions submitted...
  • Blog Post: Overview of Microsoft Dynamics AX build numbers

    Microsoft Dynamics AX 2012 R3 Version Build Comment Link Recent kernel build 6.3.164.1322 18 Jun 2014 KB2971527 Hotfixes 6.3.164.xxxx LCS > Issue search RTM 6.3.164.0 Customer / Partner Microsoft Dynamics AX 2012 R2 ...
  • Blog Post: Best Practices on Deploying Hotfixes or Cumulative Updates Across Microsoft Dynamics AX 2012 Environments

    Element IDs are assigned installation specific, meaning that the IDs are assigned when the element is first installed and that the IDs for an element can differ between installations. Applying a hotfix or a Cumulative Update (CU) separately in 2 different environments might cause element Id differences...
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