Microsoft Dynamics AX Support
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Positive Pay Setup in AX 2012 R2
Kelly Greger [MSFT]
Customers have expressed some frustration over the not quite clear steps on setting up Positive Pay in AX 2012 R2. Our TechNet article does a pretty good job on explaining the creation of the folders needed and setting things up with the bank account we are to use but could use a bit more explanation...
24 Jun 2014
Dynamics Online Payment Services - Common errors and troubleshooting steps
We are continuing to see a reoccurrence of very similar error messages when using Dynamics Online Payment Services (DOPS) with Microsoft Dynamics AX 2009 and 2012. The resolutions normally deal with the setup and configuration of either AX or DOPS. This blog is intended to cover some of the common errors...
14 May 2014
CyberSource SSL Certificate Update Notice
CyberSource sent out an email (at the bottom of this blog) around February 3, 2014, stating that customers needed to update their SSL Certificates by February 25th to avoid service interruption. For customers exclusively using a Microsoft Dynamics ERP with Dynamics Online to process payments through...
12 Feb 2014
Resources for provisioning and configuring Microsoft Dynamics Online Payment Services
There are many questions related to utilizing Payment Services within Microsoft Dynamics Online. The purpose of this blog is to provide the various resources that may be helpful in the provisioning and configuring of Payment Services. Bookmark this page and check back for continued updates. If you need...
11 Feb 2014
Issue with number sequence after upgrade to AX2012 R2 in place.
When you have a number sequence that is set to continuous and the number that pulls into the form is 000000 and is not a valid number. This is caused by the Stored Procedure not getting updated when the R2 in place upgrade process is complete. We suspect that this problem may be due to incorrect steps...
11 Oct 2013
AX 2012 R2 - Connecting a Dynamics Online payment service to AX accounts receivable
AX 2012 R2 introduced a few changes to how we associate a Dynamics Online payment service to your AX company. The Sign up now and Link account options we saw in AX 2012 RTM have been removed from the payment service window. In order to set this up in Accounts receivable >> Setup >> Payment...
3 Oct 2013
Standard sales tax (IVA) percentage increases from 21% to 22% in Italy - possible setup
Starting from October 1st 2013, in Italy the standard sales tax percentage increases from 21% to 22% (blog written on September 30th 2013. Any possible adjournment by the government should be verified before applying the setup proposed below ). Important notes: a) please refer to the fiscal law...
30 Sep 2013
AX Content: Make Microsoft Dynamics AX 2012 yours!
Have you personalized Microsoft Dynamics AX 2012 yet? Even the smallest personalization can help improve user efficiency. This blog post provides information about a few of the ways that you can personalize the Microsoft Dynamics AX user interface. Always start AX in the company that you use most...
30 Sep 2013
AX for Retail POS Credit Card Authorization is failing with the error: "The authorization could not be completed, Error code: InvalidExpirationDate"
In support, we have seen a few cases where processing credit cards in POS generates the following error, when Payment services is setup correctly: The authorization could not be completed Error code: InvalidExpirationDate Error message: Invalid Argument: ExpirationDate In order to use...
17 Sep 2013
Intercompany time postings incomplete at transaction voucher level when project date differs from the day posted
In AX 2012 R2, before Cu6, the following issue occurs: project timesheets vouchers are not ok for intercompany postings. Trying to post an intercompany timesheet for projects, the system uses a wrong posting date for part of the voucher. Moreover, as a consequence, the entire posted voucher is visible...
19 Aug 2013
The P.O. invoices vouchers are doubled in the G/L
We have come across an issue where the Purchase Order invoices vouchers are doubled in the G/L in Microsoft Dynamics AX 2012. In customer environment, the Batch Transfer rules selected in the G/L was Scheduled Batch and the Summarize accounting entries had the option "Yes". We verified that...
21 May 2013
Cumulative Update 5 has been released
Cumulative Update 5 for Microsoft Dynamics AX 2012 (CU-5) has been released and published on Partner Source and Customer Source. This release includes: all previously released Cumulative Updates for Microsoft Dynamics AX 2012 additional hotfixes and improvements based on feedback from our customers...
30 Apr 2013
Dynamics Online user roles
When creating new payment services or when adding new users to Dynamics Online, we need to ensure that we are assigning proper roles to these services. This user role can then be used to enter in the Payment Services setup in AX in conjunction with the service they have access to. A newly created Microsoft...
6 Mar 2013
We want to hear from you! Participate in the Microsoft Dynamics AX product suggestions program
Make your opinion count! Give us your product suggestions and help to make future versions of the Microsoft Dynamics AX applications better. Use this Microsoft Connect site to submit your product suggestions for Microsoft Dynamics products. Search existing suggestions and vote on suggestions submitted...
6 Mar 2013
Unexpected customer on Invoice after changing project contract
I came across an issue where we had posted some project transactions and found that the project contract (customer) was incorrectly set. We change the project contract and we want to create an invoice to the customer. In AX 2012 we see that the invoice is created, but for an old customer. The reason...
28 Jan 2013
Italian CBI electronic vendor payments
Attached to this blog, you can find a manual on how to setup and use Italian CBI electronic vendor payments, the AX file format "Pagamento Fornitori (IT)".
21 Jan 2013
Dynamics AX 2012 Retail: How to add a “SalesPerson”-operation to the Retail POS.
Introduction The payment of commission for services or products sold is a common way to reward sales people. The purpose of this blog post is to provide some guidance and inspiration as to how one might go about customizing the Retail POS to link different POS transactions to different sales people...
14 Dec 2012
Budget entries import in AX2012
In AX 2012 Budget entries can be inserted using the Office Add-ins. This functionality is helpful also to copy an existing budget into a new one, since the "copy-budget" functionality, avaialble in AX2009, is no more available in AX2012 due to the major re-design of the budget module and functionalities...
16 Nov 2012
Microsoft Dynamics AX 2012: How to set up Grid column width on fixed value
Czesława Langowska Vliegen
In Microsoft Dynamics AX 2012 the width property set up on column is ignored when is lower than length of label. The issue in this case is the length of the label. You cannot set a default column width that is smaller than the label. This is because labels are different lengths in different languages...
31 Oct 2012
Microsoft Dynamics AX 2012 Retail Statement Posting Error: Account number for transaction type Ledger journal does not exist
When posting a statement in Dynamics AX for Retail Headquarters, if accounts are not setup properly the following are a couple errors that can occur: Account number for transaction type Customer balance does not exist. Problem with posting to account nu8mber with name . Account number for transaction...
27 Sep 2012
Scheduling based on Resource Capabilities in Microsoft Dynamics AX 2012
In Microsoft Dynamics AX 2012 we introduced a new concept in the resource scheduling engine. This allows companies to schedule resources based on the capability of the resource. The idea is that different resources may have one or many capabilities. You may have some resources that are the primary resources...
19 Sep 2012
Microsoft Dynamics AX 2012 Reporting: How to translate parameters values
Czesława Langowska Vliegen
Sometime ago I run into following problem. I followed step provided in msdn article: http://msdn.microsoft.com/en-us/library/gg724119.aspx After that I have generated Precision Design and I have edited it to display parameter values with which the report was run: 3. I deployed report and...
14 Sep 2012
AX 2012 - Proper configuration usage is critical when you have multiple Dynamics AX 2012 environments
Bill Luther Thompson
Hi all, Lately in support we have been getting lots of questions that tie back to configuration usage. This can manifest itself in many different ways: Not finding an object to use as a report datasource in Visual Studio 2010 while the object shows up in the AOT. Attempting to deploy a report...
31 Aug 2012
Product Configurator - Calculating Decimal BOM Quantities
UPDATE: This blog posting has become obsolete with the introduction of Calculations in Dynamics AX 2012 R2 CU6. Please see the following blog posting for more details. http://blogs.msdn.com/b/axmfg/archive/2013/07/01/product-configurator-new-calculations-concept.aspx The constraint based product...
13 Apr 2012
Overview of Microsoft Dynamics AX build numbers
Microsoft Dynamics AX 2012 R3 Version Build Comment Link Recent kernel build 22.214.171.1242 18 Jun 2014 KB2971527 Hotfixes 6.3.164.xxxx LCS > Issue search RTM 126.96.36.199 Customer / Partner Microsoft Dynamics AX 2012 R2 ...
29 Mar 2012
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