Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support teams Worldwide

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  • Blog Post: Managing general performance issues in Microsoft Dynamics AX

    This post is primarily aimed at non technical readers and those responsible for coordinating or managing these issues, but with links drilling through to more in depth blogs containing further details. By 'general performance', I mean a set of unidentified performance issues across one or more modules...
  • Blog Post: AX Performance Troubleshooting Checklist Part 2

    This is Part 2 of a two part troubleshooting check list for general performance on Microsoft Dynamics AX. This part includes hardware, indexing, queries, blocking and code - at a high level. Please note this is just an outline of key areas for general guidance and not an exhaustive list. As you have...
  • Blog Post: AX Performance Troubleshooting Checklist Part 1B [Application and AOS Configuration]

    This is the second page of Part 1, in a two part troubleshooting check list for general performance on Microsoft Dynamics AX. This page (Part 1B) covers AX application and AOS configuration settings. Please see the previous page for the introduction and Part 1A of the check list, which covers SQL...
  • Blog Post: Microsoft Dynamics AX general performance analysis scripts

    Did you know there is a set of analysis scripts that come with the tool Performance Analyzer 1.20 and can be used to assess the health of your AX system and identify potential causes of performance issues? After downloading the tool (see above link), you can find these scripts in the following folders...
  • Blog Post: AX Retail: Retail store maintenance and SQL Express

    Description Here are some tips to do maintenance on your store database running SQL express and how to shrink the size of the database. Store transaction cleanup It is important to cleanup the store database as many store databases in smaller shop only runs SQL Express editions. SQL Express...
  • Blog Post: Dynamics AX - Power options

    Description: The power options on the servers and client machines has a major impact on the performance for CPU bound processes. I collected some examples based on experience from Customer engagements. Example 1: In Dynamics AX POS the scanning of an Item took 2-3 seconds. After changing...
  • Blog Post: New Performance Benchmark Toolkit is live!

    We have just released the Microsoft Dynamics AX 2012 Performance Benchmark SDK. You can log in and download the software from InformationSource , and get the documentation from the Microsoft Download Center as a white paper.
  • Blog Post: AX2012 List Pages - Performance Improvement

    I’ve been working on some performance issues recently, and some of these were related to list page performance in AX 2012. The problem is that for some of the list pages, even with CU3, the main query performance is slow due to the fact that the query parameter OPTION(FAST) is not being added automatically...
  • Blog Post: AX2012 and AX2009 or AX4 side by side - AOS performance counters overwritten

    Fairly simple one here - if you install AX2009/AX4 AOS on an AX2012 AOS machine the AOS performance counters get overwritten as they have the same name in all versions. For AX4/AX2009 this didn't really matter as there wasn't much difference in counters between the versions, but in AX2012 there are additional...
  • Blog Post: Slow performance in the "Arrival overview" dialog box when you set the setup name to "Return order" in Microsoft Dynamics AX 2009.

    There was a hotfix released for a performance issue with the Arrival Overview form. However some people may still experience performance issues when going to Inventory Management > Periodic > Arrival Overview and changing the setup name to return order. This has been seen when you have a lot of...
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