Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support teams Worldwide

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  • Blog Post: AX 2012 for Retail - Receipt numbering formats

    It is essential that when setting up a receipt number formats in Retail that they are unique per register and store. The following example is the most common scenario we've seen happen when receipt formats are not unique: Scenario : Terminal 1 has a receipt numbered at 1001 with item 0015 and terminal...
  • Blog Post: AX 2012 Print destination settings dialog does not show up due to WMI error

    I recently came across a case where the printer destination settings dialog typically used by report to select print destination does not show up. The cause we found is that an exception occurs when Dynamics AX client queries existing printer from hosted machine. The code is from Forms\SRSPrintDestinationSettingsForm...
  • Blog Post: Blocks in X++ report when printed to PDF and using a Double byte based language

    Hi all, We recently had a support case come in that showed a Dynamics AX 2009 X++ based report that printed to screen correctly, but when printed to PDF, the customer information was displayed in square blocks. It turns out that the customer information was entered in using a double byte language...
  • Blog Post: AX 2009: Citrix & Terminal Server Printing

    Errors, or no output when printing from AX to a locally mapped Printer If you are mapping local printers to your TS or Citrix environment and have an issues where nothing is printed or the following error is generated: startDoc: rc:SP_ERROR you will need to change the Print Processor data type from Raw...
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