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AX Retail: Enabling reliable session support in POS – RealTimeServices in AX 2012 R2
Description: We have received some feedback from customers that inconsistence occurs when the network connect fails during a RealTimeService operation from the POS. To ensure that POS calls to RealTimeService is working reliable, we can enable the reliable session in the config files. After enabling...
11 Feb 2014
AX for Retail 2012 R2: Run-down on Log Files
Logging and tracing has changed quite a bit between AX for Retail 2009 and 2012 R2 so an updated version of my AX for Retail: Run-down on Log Files article is somewhat overdue. Hopefully this will be a quick reference guide that you can use for all Retail components. Retail POS This is the component...
20 Jun 2013
AX for Retail 2012 R2: Commerce Data Exchange implementation guide white paper published!
One of our most common requests for documentation is an end-to-end implementation guide for Commerce Data Exchange: Synch Service (previously “Retail Store Connect”) and Commerce Data Exchange: Real-time Service (previously “Retail Transaction Service”). We are excited to announce that a...
11 Jun 2013
AX for Retail 2012 R2: Troubleshooting the Real-time Service
This is a follow-up from my previous post AX for Retail 2012 R2: Installing the Real-time Service and should give you some tips if you run into problems installing and configuring the Real-time Service. Before getting into those tips, I want to go through the configuration of logging, as that will be...
30 Dec 2012
AX for Retail 2012 R2: Installing the Real-time Service
[ Note : Please see the companion article for Troubleshooting Tips for the Real-time Service .] Possibly the biggest change with AX for Retail 2012 R2 is the re-architecting of the Retail Transaction Service. The first thing you will notice is that the name has been changed: Retail Transaction...
18 Dec 2012
Unable to connect to the Transaction Service - The case of the missing or mismatched passphrase
Multiple operations within the AX for Retail POS application rely on the Retail Transaction service to perform real-time lookups against the headquarter database. This includes inventory lookup, creating customer, stock counts and more. During the intial configuration of AX for Retail the transaction...
19 Sep 2012
AX for Retail 2012: Customizing the Transaction Service
A very frequent request in AX for Retail 2009 was for the ability to customize the Retail Transaction Service. The Transaction Service is used to make synchronous calls into AX (Retail Headquarters) to get real-time information – a very common scenario for many POS operations. While it was...
18 Apr 2012
AX for Retail: Tip for Troubleshooting the Retail Transaction Service
Tracking down Retail Transaction Service errors can be a bit of a challenge. In Support, for instance, we see the following message relatively often: “Cannot make a payment for this sales order, since the fulfillment warehouse is not specified.” The “fulfillment warehouse”...
15 Jan 2012
AX for Retail: Run-down on Log Files
Because of the modular aspect of AX for Retail, it can sometimes be a bit daunting to try and track down the log files when troubleshooting. Here is a recap of where to go looking. Retail POS Log messages for Retail POS are stored in the POSISLOG table in the POS database. The logging level is...
15 Jan 2012
AX for Retail: Customizing the Retail Transaction Service
[Update: April 18, 2012 - This ability to customize the Transaction Service has been greatly enhanced in AX for Retail 2012. Please see this article for information.] A common request that we get from customers wanting to extend the AX for Retail is how to customize the Retail Transaction Service...
9 Jan 2012
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