Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support teams Worldwide

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  • Blog Post: Project Management and Service Industries Hotfixes Released in November 2014

    Starting with November 2014, I will be posting the hotfixes released for the Project Management and Accounting , as well as the Service Industries modules for Dynamics AX 2012 R2 and Dynamics AX 2012 R3 twice each month. I would like to raise visibility for customers and partners to see what's been updated...
  • Blog Post: Dynamics Online Payment Services - Common errors and troubleshooting steps

    We are continuing to see a reoccurrence of very similar error messages when using Dynamics Online Payment Services (DOPS) with Microsoft Dynamics AX 2009 and 2012. The resolutions normally deal with the setup and configuration of either AX or DOPS. This blog is intended to cover some of the common errors...
  • Blog Post: Resources for provisioning and configuring Microsoft Dynamics Online Payment Services

    There are many questions related to utilizing Payment Services within Microsoft Dynamics Online. The purpose of this blog is to provide the various resources that may be helpful in the provisioning and configuring of Payment Services. Bookmark this page and check back for continued updates. If you need...
  • Blog Post: AX 2012 R2 - Connecting a Dynamics Online payment service to AX accounts receivable

    AX 2012 R2 introduced a few changes to how we associate a Dynamics Online payment service to your AX company. The Sign up now and Link account options we saw in AX 2012 RTM have been removed from the payment service window. In order to set this up in Accounts receivable >> Setup >> Payment...
  • Blog Post: Calling the SalesOrderService on AX 2012

    Below is an example of how to create a sales order by calling the SalesOrderService create operation in AX 2012. The example contains one sales order with 3 lines. The code sets the financial dimensions on the sales header record and it sets an inventory dimension on the third sales line. Happy programming...
  • Blog Post: Surrogate foreign keys in AIF

    Although the use of "natural keys" in place of surrogate foreign keys in AIF is a documented design change in AX 2012, it seems there are still some questions around this functionality. Per the documentation ( http://msdn.microsoft.com/en-us/library/gg879708.aspx)... The document services framework...
  • Blog Post: How to import default site and warehouse locations for a product using services (AIF)

    I have recently had questions around how to import default site and warehouse locations for products when using AIF, so I thought an explanation and an example here might be helpful. Three tables need to have the correct Dimension ID relationships setup in order for the item to default the correct...
  • Blog Post: SSRS error in AX2012 - An item with the same key has already been added

    Recently came across this issue which was that a particualr report would no longer run -at all. Everytime you run it an error is recorded in the SSRS error log (default location is: C:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\LogFiles) that looks something like this...
  • Blog Post: Calling the InventTransferJournalService in AX 2012

    I received a question on how to call this service. The code below creates an inventory transfer journal for me in the demo data: TransferJournalServiceClient client = new TransferJournalServiceClient(); CallContext context = new CallContext(); context.Company = "ceu"; AxdTransferJournal...
  • Blog Post: AIF general journal services require the journal type to be Daily and the account type to be Ledger

    In Class\LedgerJournalTransType, method validateAccountType, there is a new validation for AX2009 that checks an incoming AIF Journal Type . If the LedgerJournalTable.JournalType is ' Daily ', then the validation requires the incoming LedgerJournalTrans.AccountType to be 'Ledger'. The development team...
  • Blog Post: Importing zip codes into AX via AIF

    If you are importing addresses into AX you will discover that the zip codes in your addresses need to exist in AX before you can successfully import the addresses. This is true regardless of the tool you are using to perform the imports. If you are using AIF there isn’t an out-of-the-box service...
  • Blog Post: Updating customers via the Customer AIF service

    We have received many questions in AX 2009 around how to update customers using the customer service in AIF. People report errors like the following while trying to do updates: "The record in Address with record id <12345789> cannot be updated because the record has changed since last read....
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