Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support teams Worldwide

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  • Blog Post: Project Management and Service Industries Hotfixes Released in December 2014 (Part 1)

    In this blog series I will be posting the hotfixes released for the Project Management and Accounting , as well as the Service Industries modules for Dynamics AX 2012 R2 and Dynamics AX 2012 R3 twice each month. I would like to raise visibility for customers and partners to see what's been updated and...
  • Blog Post: DDL script generator for Dynamics AX 2012 R2

    DDL script generator for Dynamics AX 2012 R2 Synchronization Description: The standard synchronization process is a single threaded process. This causes performance problems in larger upgrades like AX 2012 RTM to R2, because we example add the partition column to all tables and indexes. By...
  • Blog Post: Installing individual application hotfixes using CU7 installer

    Are you aware that now we can install application updates (or a subset of them) using the advanced installation option in the CU7 installer? I wanted to demonstrate how you can do it. I hope it can help those who want to update specific bits without upgrading the whole application. 1. Download CU7...
  • Blog Post: AX Content: AX 2009 Fields that Moved in AX 2012

    Some table fields in Microsoft Dynamics AX 2009 were moved to different tables in AX 2012. During Upgrade from AX 2009 to AX 2012 it can be helpful to know about some of these field moves. Helpful Excel File A Microsoft Excel file is available to help you glean some details of field moves between...
  • Blog Post: Issue with number sequence after upgrade to AX2012 R2 in place.

    When you have a number sequence that is set to continuous and the number that pulls into the form is 000000 and is not a valid number. This is caused by the Stored Procedure not getting updated when the R2 in place upgrade process is complete. We suspect that this problem may be due to incorrect steps...
  • Blog Post: Important application hotfixes

    Hi, Since Rollup 8 for Microsoft Dynamics AX 2009 SP1 (as well as some other cumulative updates) we have released several critical updates in different areas. I wanted to share the links to the updates that include important hotfixes released up to today. Most of these hotfix packages are cumulative...
  • Blog Post: Troubleshooting Upgrade and CU Batch jobs stuck in a waiting status in Dynamics AX 2012

    There may be circumstances when you are testing a Full version upgrade, in place upgrade, or applying a Cumulative Update (CU) in Dynamics AX 2012 where the batch jobs never start and appear to be stuck in a waiting status. Normally we see problems when the Dynamics AX databases is restored to a different...
  • Blog Post: Invitation: Microsoft Dynamics AX 2012 R2 In-Place Upgrade – Overview, Troubleshooting and Tips (EMEA) - July 25th

    Partner Readiness Web Seminar Microsoft Dynamics AX 2012 R2 In-Place Upgrade – Overview, Troubleshooting and Tips 25.07.2013 Why attend? ​This session will outline the R2 In-Place upgrade procedure; with a key focus on troubleshooting. The aim is...
  • Blog Post: Cumulative Update 5 has been released

    Cumulative Update 5 for Microsoft Dynamics AX 2012 (CU-5) has been released and published on Partner Source and Customer Source. This release includes: all previously released Cumulative Updates for Microsoft Dynamics AX 2012 additional hotfixes and improvements based on feedback from our customers...
  • Blog Post: Upgrading from AX 2012 / AX 2012 Feature Pack to AX 2012 R2

    The new upgrade guide has been released at http://www.microsoft.com/en-us/download/details.aspx?id=14599 and has very detailed steps on performing an in-place upgrade of AX 2012/AX 2012 FP to AX 2012 R2. Download a copy and ensure it is dated December 2012. It talks about all the steps you need...
  • Blog Post: Table and EDT Validator

    I recently had a case where I needed to dig through a customer's metadata to find the cause of a metadata error being thrown in their EDTs. In digging through the EDTs and the fields on tables using those EDTs I realized how easy it is to miss pieces when you are trying to upgrade code. For example,...
  • Blog Post: Error when upgrading to AX 2012 Feature Pack: The UPDATE statement conflicted with the FOREIGN KEY constraint "FK_ModelElementData_HasModelId_LayerId"

    When performing a Minor-version upgrade by installing Microsoft Dynamics AX 2012 Feature pack on top of AX 2012 RTM installation with one or more of the following industry solutions installed (like Service Industries, Process Industries, Public Sector and/or beta AX-Retail), you may get errors like:...
  • Blog Post: Multisite activation within the upgrade process

    Multisite activation within the upgrade process Customers upgrading from Microsoft Dynamics AX 2009 will need to activate Multisite Inventory prior to upgrading to Microsoft Dynamics AX 2012. Some customers will have already setup their system for multisite in some of their companies and will be notified...
  • Blog Post: Turn off Keep Update objects in AX 2012 for new installations

    If you are doing a new install of AX 2012, you should make sure to turn off Keep update objects in the license configuration form. The Keep update objects configuration keys are tied to objects in the SQL database with a prefix of DEL_. The DEL_ tables and DEL_ fields are some of the few objects...
  • Blog Post: Virtual Company considerations for Upgrading to Microsoft Dynamics AX 2012

    Virtual companies are used to share data, such as setup and master table data, between multiple companies in the system. With Microsoft Dynamics AX 2012, several key areas of the system were transformed so that the data stored is automatically shared across companies, eliminating the need for virtual...
  • Blog Post: Resource pages for AX Topics

    We've recently created several resource pages for different AX topics like SSRS integrations, Invoice settlements, discounts and reversals, Enterprise Portal, and Workflow. The resource pages are a place where you can find lots of information on the particular topic the page covers. If these sound interesting...
  • Blog Post: Microsoft Dynamics AX 2012 Upgrade - Using the State Transfer Tool

    Using the upgrade state transfer tool The upgrade checklist items for preparing data and preprocessing data are designed to run in the live production system, but some users will want a different option in order to prevent any additional pressure being placed on the production system. Additionally...
  • Blog Post: Investigating duplicate errors during upgrade pre-processing for Microsoft Dynamics AX 2012

    With this article, I want to outline some common troubleshooting steps that are useful for addressing duplicate errors that occur during the pre-processing phase of the Microsoft Dynamics AX 2012 upgrade process. The scenario being described is when one of the batch tasks has failed in the middle of...
  • Blog Post: Upgrade Readiness Errors: Can any of these be ignored?

    The first part of the data upgrade process for Microsoft Dynamics AX 2012 is to run the upgrade checks that attempt to validate the state of your data. These validation checks should be extended by the developers that create all the customizations for the Dynamics AX environment. The process for running...
  • Blog Post: Planning your data upgrade to Microsoft Dynamics AX 2012

    Hello all - I wanted to give out a sample look at some additional documentation that we have recently released to help build understanding of the planning required to have a successful upgrade to Microsoft Dynamics AX 2012. This section talks about some of the core items to think about as you prepare...
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