Creating periods in the Aging Period Definition window can be kind of cumbersome. Follow the steps below to create periods in the Aging Period Definition window.: 1. Remove all of the periods that you have added. 2. Click the Add button under...

It is essential that when setting up a receipt number formats in Retail that they are unique per register and store. The following example is the most common scenario we've seen happen when receipt formats are not unique: Scenario : Terminal 1 has...

We are pleased to announce the availability of a series of new white papers and guides as well as some updates to existing documents. Also, the online Help for the Microsoft Dynamics AX Retail online store has been updated to reflect the new functionality...

Sometimes during an AX 2012 R2 In-Place upgrade, when running the Setup for Database components to split the model store into a new database and apply the new R2 models; you may get the following error “An item with the same key has already been added...

We have published a major expansion of the Help available for Microsoft Dynamics ERP RapidStart Services on TechNet. RapidStart Services is one of the services available from Online Services for Microsoft Dynamics . RapidStart Services lets partners...

This is the scenario: You are performing an In-Place upgrade from Microsoft Dynamics AX 2012 CU3+ to AX 2012 R2, and have “Foundation Labels II” installed in the model store. After completing the upgrade you will find that the labels for Tier 2 Countries...

Consider the following scenario You receive 10 pcs on a Project Purchase Order in AX2009 You find out later that you should have actually received 9 pcs However, if you wish to return the 1 pcs and you enter a negative qty in the 'Receive...

Issue: No information is displayed in report viewer for a customer report Reason: In this situation an image was added to the report footer for the purpose of an electronic signature. When this image was removed from the report, the report did print...

ISSUE When deploying reports in AX2012 you might run into the following error: "The network name cannot be found" You can see the error occurred when deploying the assemblies. Below is an example where we did not get the error and I am running...

Everyone who knows AX 2009 or previous versions, is aware of very useful feature - > Print options. It was available almost on every x++ report. User was able to add totals/ subtotals and grand totals by simple “clicking”. With SSRS...

Hello. We have seen a small handful of errors on R2 when using the new Partition methods in the UserSessionService web service. The errors look something like this: The message with Action 'http://schemas.microsoft.com/dynamics/2011/01/services...

When creating new payment services or when adding new users to Dynamics Online, we need to ensure that we are assigning proper roles to these services. A newly created user will not have access to any roles, thus will run into "service unavailable" errors...

POS hotfixes for AX for Retail 2010 R1 and R2 could include scripts to update the POS database. To upgrade the POS database, please complete the following: 1. Before installing the hotfix: a. Make a backup of your existing store database. b....

Make your opinion count! Give us your product suggestions and help to make future versions of the Microsoft Dynamics AX applications better. Use this Microsoft Connect site to submit your product suggestions for Microsoft Dynamics products. Search...

Reason: A blank record exists in the InventItemPrice table for the company which you are currently logged in as. A validation occurs in the InventTableModule\validateField method which checks if a record exists, since it finds a blank record the Unit...

In the 2012 R2 release of AX for Retail we have added a very powerful extensibility feature for the POS application: the ability to add a custom user control to the POS. This article will show you how to easily create a user control and add it to the...

Rebates are payments or credits that are payable to customers based on pre-established agreements to purchase certain items in specific quantities or amounts . There can be distinguished between three Rebate types in process manufacturing: Rebate...

This post gathers links to current information about SEPA. The intention of this post is to be a one stop page to get relevant information about SEPA. White papers: NEW! An updated version of the White paper "Preparing for Single Europe...

Issue - I have a sql server that we have upgrade from SQL 2008 R2 to SQL 2012 SP1 and am attempting to install the AX 2012 R2 report extenstions. The pre-req checker recognizes both SQL 2012 and SQL 2008, even though SQL 2008 has been upgraded to SQL...

Can you add more dimensions than the 10? Yes, but you must use Advanced rules for Account structure to add those additional dimensions to the structure. In the Account Structure designer the design is made to handle 11 dimensions (Main account included...

This post is intended to help you find and install Help Server updates that are distributed for Microsoft Dynamics AX 2012, the Microsoft Dynamics AX 2012 Feature Pack, and Microsoft Dynamics AX R2. Updates to Help Server content are distributed...

The New, Changed, and Deprecated Features guide has been updated to include extended descriptions for new features for Japan, Russia, India, China and Brazil as well as Process manufacturing production and logistics features. The guide contains features...

There's a new field name Association on the workflows form in the AX 2012. The Association field defines what organizations the workflow configuration is active in. In Microsoft Dynamics AX 2009, each workflow was company specific. In Microsoft...

Note : (2013-May-31): We recently published a hotfix that backports this functionality from AX 2012 R2 to AX 2012 R1 (Feature Pack). Please contact your Partner or Microsoft Dynamics Support for this hotfix ( KB 2852548 ) if you would like to use this...

After some very good learning about what we were missing in our original in-place upgrade documentation, we have made some changes to the In-Place Upgrade instructions to help with some of the challenges partners and customers have been running into....