One of the coolest things I saw at Convergence this year was a demo of Dynamics Live CRM. We've been talking about this since last summer but this was the first time we demoed it publicly. Brad Wilson the GM for the group showed how Live CRM will look out on the cloud running in Microsoft data centers. More importantly for developers and ISVs he showed how simple it'll be to deploy customizations to a Live CRM installation.
Brad Wilson (GM, CRM) and Bill Paterson (Group Product Manager, CRM) agreed to sit down with me to chat about this and show the demo for Channel 9. Thanks to Charles Torre from the Channel 9 team for all his help with interviewing and videoing.
Link to Channel 9 Inteview Dynamics CRM Platform