Thanks to Pej for posting this one.
It really is a good demonstration of how each of the five capabilities of BPI work best when they are applied together to provide this kind of synergy. It adds weight to the argument that you can't do BI without having some form of Collaboration and Unified Comms capability to enable people to act on the knowledge.
Good BI isn't having the knowledge, it's having the power to act on it.
I might feel inclined to remind him that it's Business Productivity Infrastructure, not Business Productivity Framework though... :)
THE BI Blog : Beyond Business Intelligence @ Microsoft CEO Summit