Some interesting insights from Dan Rasmus on Productivity, Efficiency and Patient Care at the NHS.

Measuring productivity gains in meaningful and tangible business oriented outcomes is an ongoing challenge.

"It isn’t good enough to create correlations informed by intuition. We need to understand where productivity morphs into something else and we need to be able to put a name on that and understand its attributes so that we can more effectively craft the business environments of the knowledge economy."

Dan takes the angle that measuring the outputs of productivity are different in the knowledge economy in contrast to the industrial age. It's not all about doing more, or doing the same things better. In some case it can be both and in many cases its about doing things entirely differently.

Productivity, Innovation at the NHS - Windows Live