Bernard's Blog

Bernard's blog. All things business value and business productivity with a twist of software + services and a hint of lemon freshness.

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  • Blog Post: //steve clayton: geek in disguise : Unilever staff use Facebook

    Another good spot from Steve. I blogged about Software Consumarization before. The Unilever example is not atypical. Businesses from all walks of life are finding it challenging to integrate a digitally enabled workforce into an organization viewed by that workforce as digitally disabled. Call...
  • Blog Post: The "Alignment Trap" - Part 4 ... In conclusion

    The essential concept of the alignment trap is that a poorly performing or excessively complex IT organization won't accomplish the desired business outcomes regardless of how well aligned IT is to those outcomes. I would also argue that the concept of BPI is to consolidate and simplify discrete productivity...
  • Blog Post: The "Alignment Trap" - Part 3

    "Simplicity is the ultimate sophistication." Its not often that Leonardo da Vinci is quoted in a business journal, but its probably also rare that these words carry such relevance. Investing in Effectiveness is one of the tips in the article. What this refers to is the agility challenge. This is...
  • Blog Post: The "Alignment Trap" - Part 2

    Uncovering the "Alignment Trap". Heavily referenced in the article are Schwab. According to the data, Schwab found itself spending 18% of its revenue on IT compared to an average of 13%. However it's not alone. "Only 18% of respondents believed that their company's IT spending was highly...
  • Blog Post: The "Alignment Trap" - Part 1

    Great article in the Fall 2007 edition of the MITSloan Management Review . So good in fact, it warrants a multi-part response. What is the "alignment trap"? This is articulated by a quadrant where alignment trap is measured against "maintenance zone", "IT-enabled growth"...
  • Blog Post: Sorry it's been a while

    Really, I am. But its for good reason. In my previous capacity I was an Account Manager for a number of Government organisations in the UK. In my new capacity I am working in the Business Productivity Infrastructure team in Redmond. My remit is to "evangelise" the concept of BPI. I'm pleased...
  • Blog Post: Business Productivity - Projects or Platforms and the search for innovation

    If there's anything that we're all agreed on, Carr, Thorp, Brynjolfsson et al, its that successful return on technology is less about the technology and more about how its used. In fact we can all agree that technology can be a valueless commodity if the framework by which it is delivered into the...
  • Blog Post: Steve Clayton: Geek In Disguise : Microsoft: green or blue?

    I read Steve's blog a lot, I don't know how he finds so many interesting things. I found this discussion particularly interesting. It touches on some the remarks made around the innovator's dilemma. A lot of customer's seem to feel that we've fallen into that trap. "Our users only use 10% of the features...
  • Blog Post: Performance Point Launch - Kaplan to talk about the Balanced Scorecard

    MSDN Blogs Its great to see that Robert Kaplan will be talking at the UK launch of Performance Point Server. I'm keen to hear what he has to say about the role of technology in implementing BSC. I think BPIO should be our mechanism for helping organisations align technology to their BSC and PerformancePoint...
  • Blog Post: The Seven Pillars of Productivity

    So firstly, credit to Erik Brynjolfsson for his work on this topic. http://ebusiness.mit.edu/erik/Seven%20Pillars%20of%20Productivity.pdf So what are the Seven Pillars? 1. Move from analog to digital processes 2. Open information access 3. Empower the employees 4. Use merit-based incentives...
  • Blog Post: Productivity optimisation

    Is there such a thing? I think so. Many have tried to work out how best to measure what productivity is and how to realise it. I think the problem with previous measurements has been the inputs taken and the subsequent outputs. Brynjolfsson I think is the most articulate on the subject, but a lot of...
  • Blog Post: On the subject of Carr

    I'm not sure whether anyone's still talking about Mr Carr's book/article anymore. However its probably safe to assume that one or two people are still thinking about it. As I mentioned below, another one of my recent re-reads was "Does IT Matter?". This is a good book, but for many reasons...
  • Blog Post: Some things never change

    I went on vacation recently - Egypt if anyone's interested. Gave me a chance to catch up on my reading, some new some a re-read. One of my re-reads was the "Harvard Business Review on The Business Value of IT". Not your average holiday read know... First in the anthology was a Davenport piece...
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