Bernard's Blog

Bernard's blog. All things business value and business productivity with a twist of software + services and a hint of lemon freshness.

Blog - About

About Bernard's Blog

I work in Microsoft's Business Productivity Infrastructure team

Most of our focus is in tuning productivity towards maximum ROI and effectiveness and looking at new and innovative technologies that deliver the next wave of productivity growth in the new world of work.

Bernard Clark

Snr. Product Manager - Microsoft BPI

  • Bernard's Blog

    The "Alignment Trap" - Part 3

    • 1 Comments
    "Simplicity is the ultimate sophistication." Its not often that Leonardo da Vinci is quoted in a business journal, but its probably also rare that these words carry such relevance. Investing in Effectiveness is one of the tips in the article. What...
  • Bernard's Blog

    The "Alignment Trap" - Part 2

    • 1 Comments
    Uncovering the "Alignment Trap". Heavily referenced in the article are Schwab. According to the data, Schwab found itself spending 18% of its revenue on IT compared to an average of 13%. However it's not alone. "Only 18% of respondents...
  • Bernard's Blog

    The "Alignment Trap" - Part 1

    • 1 Comments
    Great article in the Fall 2007 edition of the MITSloan Management Review . So good in fact, it warrants a multi-part response. What is the "alignment trap"? This is articulated by a quadrant where alignment trap is measured against "maintenance...
  • Bernard's Blog

    IT Commoditization

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    Much is made of this discussion. Many argue that the ubiquity of IT diminishes its capacity to deliver a competitive advantage. There is some basis for this. Does e-mail provide competitive advantage? Possibly not. But what about information overload...
  • Bernard's Blog

    Seth's Blog: Who answers the phone?

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    Microsoft talks a lot about the "People Ready Business". I think the message behind this is a very strong one, but sometimes gets diluted as just a marketing campaign. Seth does a great job in underlining the importance of each and every individual...
  • Bernard's Blog

    Of bread, butter, cheese, and mousetraps... - Lawrence Liu's Report from the Inside

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    Culinary metaphors and analogy seem to be flavor of the month round here. But this one is particularly pertinent. If Lawrence can liken SharePoint to the butter and Office to the bread then I would liken BPI to the whole sandwich. Needless to say...
  • Bernard's Blog

    CIOs And Spring Cleaning - CIOs Uncensored Blog - InformationWeek

    • 2 Comments
    Straight forward advice from InformationWeek. Downsize your applications. In other words, what are your opportunities to rationalize? Where are the opportunities for convergence and consolidation of functionality? Can you achieve Collaboration, Search...
  • Bernard's Blog

    The "dollar daze"

    • 1 Comments
    EUR/USD 1.57332 GBP/USD 1.99362 USD/JPY 101.93681 That's what the dollar looks like today. Where was it a year ago? For a European exporter, not happy reading. In a recent BusinessWeek article we find the following useful advice: ...
  • Bernard's Blog

    The CIO And SharePoint - CIOs Uncensored Blog - InformationWeek

    • 1 Comments
    "SharePoint often grows in a viral capacity, as many business people take the lead in standing up systems without an appreciation for corporate standards. Get a governance policy to manage the provisioning process, as otherwise it can backfire."...
  • Bernard's Blog

    Software Consumerization

    • 1 Comments
    Many of the greatest IT innovations of recent years have come from the consumer world. From the PC to Facebook innovation has been incubated at home (or the garage) before the office. The challenge for the IT department is managing the influx of this...
  • Bernard's Blog

    Intelligent Insight on PerformancePoint : The road to business/IT alignment

    • 1 Comments
    Kudos to Ben Tamblyn for discovering this. Business/IT Alignment is such an old (the article references all the way back to the 60's) problem that its almost unbelievable that it still isn't happening. That's not to say it never happens, but we shouldn...
  • Bernard's Blog

    Sorry it's been a while

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    Really, I am. But its for good reason. In my previous capacity I was an Account Manager for a number of Government organisations in the UK. In my new capacity I am working in the Business Productivity Infrastructure team in Redmond. My remit is to "evangelise"...
  • Bernard's Blog

    Business Productivity - Projects or Platforms and the search for innovation

    • 1 Comments
    If there's anything that we're all agreed on, Carr, Thorp, Brynjolfsson et al, its that successful return on technology is less about the technology and more about how its used. In fact we can all agree that technology can be a valueless commodity...
  • Bernard's Blog

    Steve Clayton: Geek In Disguise : Do You Use Your Outboard Brain?

    • 4 Comments
    Steve Clayton: Geek In Disguise : Do You Use Your Outboard Brain? Well done to Steve again for sourcing something seriously interesting. I really enjoy thinking through the neurological aspects of technology's role in our lives. I really enjoyed a speech...
  • Bernard's Blog

    In fact if you want to see what I mean about Live in Government...

    • 1 Comments
    Then look no further than Philippa Snare's great presentation on the work we've done at the London Borough of Newham: Philippa Snare
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    Software + Services + Live: A Local Government viewpoint

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    Another good post from Steve I've been meaning to comment on. Working in UK Local Government I think the opportunity here is enormous. Not just in terms of business models, but the paradigm shift Web 2.0 offers Government and the citizen. I see this shift...
  • Bernard's Blog

    Steve Clayton: Geek In Disguise : Microsoft: green or blue?

    • 2 Comments
    I read Steve's blog a lot, I don't know how he finds so many interesting things. I found this discussion particularly interesting. It touches on some the remarks made around the innovator's dilemma. A lot of customer's seem to feel that we've fallen into...
  • Bernard's Blog

    Performance Point Launch - Kaplan to talk about the Balanced Scorecard

    • 70 Comments
    MSDN Blogs Its great to see that Robert Kaplan will be talking at the UK launch of Performance Point Server. I'm keen to hear what he has to say about the role of technology in implementing BSC. I think BPIO should be our mechanism for helping organisations...
  • Bernard's Blog

    The Seven Pillars of Productivity

    • 70 Comments
    So firstly, credit to Erik Brynjolfsson for his work on this topic. http://ebusiness.mit.edu/erik/Seven%20Pillars%20of%20Productivity.pdf So what are the Seven Pillars? 1. Move from analog to digital processes 2. Open information access 3...
  • Bernard's Blog

    Productivity optimisation

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    Is there such a thing? I think so. Many have tried to work out how best to measure what productivity is and how to realise it. I think the problem with previous measurements has been the inputs taken and the subsequent outputs. Brynjolfsson I think is...
  • Bernard's Blog

    On the subject of Carr

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    I'm not sure whether anyone's still talking about Mr Carr's book/article anymore. However its probably safe to assume that one or two people are still thinking about it. As I mentioned below, another one of my recent re-reads was "Does IT Matter...
  • Bernard's Blog

    Some things never change

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    I went on vacation recently - Egypt if anyone's interested. Gave me a chance to catch up on my reading, some new some a re-read. One of my re-reads was the "Harvard Business Review on The Business Value of IT". Not your average holiday read...
  • Bernard's Blog

    To kick things off...

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    It seems in the modern day and age one doesn't get invited to sophisticated parties without having a blog to discuss. To be fair, I've been meaning to get blogging for sometime, but like many things it has taken a while for me to find sufficient impetus...
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