You may have heard of this as Expert Systems, Decision Support Systems, Customer-Management Systems (CRM), and probably a dozen others. I just read an interesting article on Strategy+Business about “ customer-sensing capability ” , which is the...

As I spend Friday night watching The Magnificent Seven , which is based on the Seven Samarai I got to thinking about business plans. OK, they’re not related to business plans, but whatever. I was recently reading an article at Strategy+Business...

Tonight on http://www.tailrank.com/ , a link to " A Guide to: How to Win Friends & Influence People " came up on and it covers the entire book by Dale Caregie, and specifically also covers Leading and Motivating Others . See the link for details,...

The McKinsey Mind explains how McKinsey & Co . use a fact-based method of problem solving based on the following steps. The following is my interpretation of these steps: What’s the problem? Identifying and isolating the core problem, which...

I have been reading Execution and The Leadership Challenge , which both cover the practices, behaviors, and commitments that a leader should master. The list below is how I merge the topics of these two books into something more logical to me, hopefully...