I just ready Grown Up Digital by Don Tapscott and found a few interesting facts about the generation of people who have grown up with technology (Internet, SMS, etc.) and can’t imagine life without it. There are eight things that this generation expects in life and work:
From a marketing point of view, this audience will be more receptive to a company or brand having interactive relationships with them versus traditional ads. This can be done by getting bloggers to recommend your product, allow it to be customized and talked about, being responsive to questions or concerns about your product, and being available where your customers will be: Facebook, Twitter, Windows Live Messenger, YouTube, and so on.