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How PEMCO Uses Social Media Tools And Relationship Metrics To Improve Customer Service
How do you sell a product that nobody wants to buy and when they buy, hope they never use it? While this sounds like a very tough sell, PEMCO Insurance does it very well. What’s the secret to the company’s success? Rod Brooks, VP & CMO discusses with Bruno about how PEMCO employs social...
17 Jun 2011
The Emerging Role of Business Intelligence in Financial Services
Karen Cone, Microsoft General Manager of Financial Services, talks about the rapid changes in the financial services landscape - from loss of customer trust and increased regulations to the dramatic demographic and generational changes occurring -- factors which drive the need for faster and more accurate...
2 Dec 2010
Business Intelligence (BI) in the insurance industry: Erez Nir, CTO, Mitchell International
Mitchell international is a leading insurance claim organization that works with 9 out of 10 insurance companies in this market. We sat down recently with Senior Vice President of Technology, Erez Nir to discuss how Mitchell uses business intelligence internally as well as externally in order to helping...
7 Oct 2010
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