image Gabriel Torok of PreEmptive Solutions writes on the cost of information gathering in the software realm.

“…many software producers still take a reactive “go with your gut” approach to understanding how their customers use their applications and measuring the satisfaction they receive from them. That is because historically, it's been difficult and expensive to measure how users - individually or in aggregate - actually use applications. In other words, they perceive the cost of knowing as higher than the value of knowing. This will change as new options significantly reduce the cost of knowing for software producers…”

PreEmptive recently announced their tool set for incrementing Azure Applications.

“…PreEmptive Solutions has updated its Dotfuscator .NET runtime intelligence product to work with Windows Azure. The company says that runtime intelligence is a useful way to gauge how much a hosted application will cost to run…”