*** Update *** Fixed in April CU - http://blogs.msdn.com/brismith/archive/2009/05/01/project-server-2007-check-in-pending-laid-to-rest.aspx
My colleague Aik has been looking in to scenarios where the fix released in December’s cumulative update doesn’t appear to have resolved things and we have a series of steps you can try to see if this alleviates the problem for you. Based on previous postings on this topic I am sure I will soon hear what works and what does not! Keep the comments coming please!
Here are Aik’s steps:
a) Since the fix is on the client, check to make sure that Project Professional is patched to at least 6335.5000. You can find this in the Help | About section in Project.
b) If a file shows up as being in a checkin pending state, and you’ve verified that the project plan is no longer checked out on the server, there are 2 things you can try to sync the cache status:
Thanks for this Aik – readers, please let us know what works and what doesn’t.
Before this post, I changed the folder location of the cache and the error never came back. Probably not a good solution but might help with troubleshooting. I'll try this workaround next time.
Thanks for the feedback Chad. Hopefully there won't be a next time :).
when all else fails, delete everything from the local project professional cache... that has reliably fixed the "check-in pending" issue for me in the past! The cache is located in %USERPROFILE%\Application Data\Microsoft\MS Project\Cache\, for reference purposes...
the tip about clearing %USERPROFILE%\Application Data\Microsoft\MS Project\Cache\ works great! wouldn't you think clearing cache from the tools menu should also remove the coresponding folder(s)? it apparently doesn't. this could fill up with lots of junk. yikes!
Thanks Ilya and Mon for the comments. Just take care, this folder could contain your offline copies of projects and any unsaved data where the project hasn't been saved and checked in from the client. If all projects are really checked in - then this is certainly an option.
Best regards,
Brian.
What is the KB# for the update to 6335.5000? Is is part of the Office SP1 roll-up?
Hi Mon,
It is the December CU for Project Professional - KB959643.
Hi,
I have the impression (like some others before already said).
On my installation, the checkin-pending issue occurs in nearly 100% of checkins. When I delete everything in the cache directory (using file explorer, not just the Clear cache funciton in Project Pro) the issue is gone and initially stays gone.
However sometimes the issue comes back (sometimes only days later, sometimes many weeks later). Then it will start again occuring in nearly 100% of all checkins. Until you again delete the file dir.
I am not yet sure, what workflow reintroduces the problem. I saw it when I had poor connectivity to the project server (VPN via Internet into company intranet) but I have not yet analized this systematically.
Cheers
Tom
one more thing I forgot.
For me it looks like, the content of the cache directory itself is relevant for this issue to occur. Because if you empty the file dir, the issue stays gone. (at least until something happens that reintroduces the problem).
Would it then be beneficial for MS support, to get a ZIP with all contents of the cache directory?
As I am currently seeing this issue, I can provide this!
Why can't microsoft give refesh button on file open windows. Very simple solution...
Gaurav
***Update*** Panic over - I'd misinterpreted an issue we had with a more recent internal build. Everything
***UPDATE*** Please see my posting on the December 2008 CU - http://blogs.msdn.com/brismith/archive/2008/12/17/project-server-2007-december-2008-cumulative-update-released.aspx
Hi Gaurav,
Great idea - but not as simple as it first appears - due to constraints we have around updating UI in regards localization etc. But that would be an ideal solution.
Hi Brian,
still have the checkin pending also with the latest december update. Happened this time again in a training. Please you guys have to fix this in the next release.
This is the point that makes users having a bad opinion of the whole server solution and has definitely to be fixed.
Greetz from Germany,
Flo
Thanks Tom and Flo for the feedback, and I will certainly let you know if having a zip of the direcories will help us. I do fully appreciate that in training the last thing you want is problems that raise doubts about the system.
This feedback is great and enables me to get the issue in front of the right people. Thanks again!