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Project Conference 2009: SA200 – Project 2007 Common Questions and Answers

Project Conference 2009: SA200 – Project 2007 Common Questions and Answers

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At the conference in Phoenix I had the pleasure of sharing the stage with Adrian, Rohan and Soroush to present some of the questions we regularly get in support (and of course the answers!) as well as take questions from the floor.  As usual with Adrian’s sessions it was standing room only.  One topic raised was identifying the version of Project Server 2007 – and then knowing what this version means.  This information is around the blogs, but we really needed to get this in one place.  Thanks David Hans and other for the feedback on this one.  As I write LaDonna is working on a KB to document server and client version numbers and the release they relate to – and this should go live in the next day or so. It will be is KB 2002211 I’ll add a hyperlink once I see it live.

The other big topic was “check-in pending” and many people still appear to be suffering issues.  With a clean cache and latest updates we thought we’d fixed this.  If you still have an issue and good repro steps we would love to know more.  Accessing projects by both PWA and Pro, and also use of terminal services/Citrix appeared to be implicated in some customer scenarios – but good repro steps would enable us to dig deeper.

Thanks again to the great audience at the conference for all the tremendous feedback.  The Microsoft Project community is really a great one!

****  P.S. The final part of the August CU has now been released (the SharePoint server patch) and this can be found at http://support.microsoft.com/kb/973409 - with the full list for the Office 2007 August 2009 CU available at  http://support.microsoft.com/kb/974982/.

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  • Brian, we are still seeing the "check-in pending" issue with some users.  Here's what seems to work - when done with the project, go to File-Close.  Then what I've been telling people to do is go to File-Open and you'll see the file has "Checkin Pending", just keep refreshing this dialog box until that goes away and then you can safely close out of Project Pro.  It seems the problem occurs when you close the project and then close out of Project Pro too quickly - it will checkin fine on the server, but your local cache won't get the update about the checkin before it gets shut down.  If you wait 10 seconds after closing the project, the cache is updated and the problem goes away.

    Hope this helps.

  • Yes, that should work fine and is a good practice. The other updates we have made recently should also resolve the issue even if you close project quickly.  Still very interested to understand other scenarios where users are having continued issues.

    Best regards,

    Brian.

  • Hi Brian! It´s Filipe from Brazil.

    We are facing both problems 1) to Generate Cube in 3 or more PWAs in the same time 2) Every time we need to clean the local cache (it doesnt work!).

    It was very nice met you.

    Bye

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