Cascade Skyline - with Microsoft Logo and Project Support header - author Brian Smith

November, 2009

  • Brian Smith's Microsoft Project Support Blog

    Project 2010 and Project Server 2010: The Beta is out – some early issues people are seeing


    If this is the first you have heard of the Beta (Where have you been?  Can I come next time?) then take a look at for the links to Project and for great links to the new developer stuff (Great work Jim!).

    A couple of early issues or regular questions are:

    • Can I use Project Professional 2010 against a 2007 server?

    No, 2010 can only talk to 2010 Server.  You can however still use 2007 against an upgraded (2007 to 2010) Project Server instance as long as it is still set for Backwards Compatibility Mode.  Once you switch to native mode you cannot switch back1  Another option available to you is installing 2007 and 2010 side by side (but not running both at the same time).  If you have any connectivity issues then usually running a repair on the 2007 Project Professional will resolve this.  Be aware that opening Projects from PWA will likely give you issues, as the wrong Pro may try and start.

    • I get an unexpected error from SharePoint Foundation after provisioning my first PWA site.

    This one relates to a bug which we thought we had addressed in the documentation, but it came back to bite us. The docs are being updated as I write, but in case you already ran in to this you can remove your provisioned PWA and the associated databases, carry out these steps:

    1. Open a command prompt as an Administrator.
    2. Navigate to \program files\common files\microsoft shared\web server extensions\14\bin.
    3. Run the following command:
      • psconfig -cmd upgrade -inplace b2b

    and then provisioning PWA should work just fine.  This issue will also give errors in various places – the event log will show a compatibility issue with the published database, the queue will not start, and then a couple of new pages in Central Admin will also get alarm bells ringing:




    The key things here are “Upgrade Required” against the server, and “Database is too old and upgrade is required” against each of the ProjectServer databases.

  • Brian Smith's Microsoft Project Support Blog

    Project 2007 and 2010: A New Blog on the Block – but familiar authors


    If you haven’t seen the other announcements of the brand new Project Administration Blog then take a look over at and add a link to your browser favorites or RSS reader.  Treb Gatte will be the primary blogger, but some of the kind of postings that have come from me and Christophe will in the future be posted via the Project Admin site.  I’ll be keeping my usual blog going, as will Christophe and Treb.  But the aim is that all things admin will come out via the new blog.  Most of the postings in the near future will likely relate to Project 2010 and Project Server 2010, but I’m sure as the need arises we will also be posting Project 2007 stuff.

  • Brian Smith's Microsoft Project Support Blog

    Project Server 2010: Two great new feature posts on the Project blog


    I’ve been busy supporting our early adopter customers for Project 2010 and haven’t managed a post recently, or kept up with responding to blog comments (trying to catch up now…)  But plenty of good stuff to read over on the Project product group blog at Project 2010- Introducing Demand Management and Project 2010- Introducing Portfolio Analysis.  Demand Management and Portfolio Analyses are two of my favorite features in 2010.  From the support side I think Demand Management might be a bit scary – I am sure our customers will find plenty of scenarios that we never dreamt of!  And reproducing the issues in house will take some work – but I am sure we will be very ready for the challenge.  For my next post I might give some behind the scenes views of how we in support get ready for a new release such as this.

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