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Project Server 2010: Are your prints from PWA blank? Try turning off IE compatibility.

Project Server 2010: Are your prints from PWA blank? Try turning off IE compatibility.

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Quick posting today – we had a customer seeing issues when printing from the Project Web App schedule web part where if they went over a certain number of rows (around 42 – spooky!)  the printed page was blank (although the pop-up with just the grid displayed for printing looked just fine).  This was after seeing this warning – which is expected – when you are printing a grid of more than 30 rows: Print Warning - There are more than 30 records in the current grid.  Preparing the print page for this many records may cause the browser to alert that the page is running slowly.

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In my testing internally I saw the same, I clicked OK on the warning, the new page opened with everything looking good and I could choose my printer – but the print was blank (I did try a large plan and in this case the final 40 or so tasks printed…) 

However, if I turned off the compatibility setting under Tools, Compatibility View Settings, so that these were not applied to Intranet sites then all worked as expected and I got a good print.  If you have explicitly set your PWA sites in compatibility you may see the same issue.  If you really need prints though you may find Project Professional more flexible in giving you a good printed page.

*** Update 9/12/2011  I should point out this is based on IE 8/9 - it does appear that IE 7 has some issues with the PWA printing that changing settings cannot fix  ***.

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  • Thanks a lot Brian, It was really helping. I had seen similar issue with my previous client. That helps.

  • Thank you very much Brian. I was facing that issue and it is great to find a simple solution that works.

    By the way, is there a way to set a date range for the grid that shows the summary of the schedules in Project Center (in my case the grid start from April 2009 to January 2014 and I'd like to show just year 2012 instead of using the scroll or 'Scroll to Project' button)?

  • Sorry Carlos - I couldn't find a way.  Even filtering down to a single project still appears to show the full date range.

    Best regards,

    Brian.

  • Thanks Brian, I hope in a new version they include something like a 'Date Range' button in the ribbon (like the one in the Resource Plan).

    Regards

  • Are there any other issues that might cause this problem. I am experiencing the same issue but even changing the compatibility View Settings does not correct the problem. I have Windows 7, IE 8, and project server 2010

  • Compatability changes have not worked for our company but I did find a work around. using Windows 7, IE8 and Server 2010

    Solution:

    It does not like multiple tabs in IE. If you close down every other tab including new tabs the print function pop up works as expected. If you have any other browser window open including a search engine or a blank page (or absolutely anything) it fails.

  • i cannot print reports.I can print normal page but when i want to print reports,nothing happens.I click the print button but nothing happen.Can you help please?

  • We have Project Server 2010 and IE10. IE10 will not display Project Center without being in Compatibility View. Is there any other work around?

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