The following article on “Dashboard Ubiquity” was published last week by TDWI.  The article references a whitepaper written by Wayne Eckerson called “Dashboards and Scorecards“.  Wayne is a highly respected industry analyst and this is a fantastic piece of research and emphasises the convergence between the disciplines of BI and CPM. I've attached a link to the whitepaper and would encourage you to read this. I particularly like the distinction he makes between dashboarding and scorecarding. The two terms are often used interchangeably which frustrates the hell out of me. The whitepaper also proves we're on the right track. We have a compelling story to tell around BSM and ProClarity - and here's a link to a great Webcast around identifying usage scenarios for scorecarding, dashboarding and portals.