http://blogs.msdn.com/b/btamblyn/archive/2007/12/13/clarity-of-roles-and-responsibilities.aspx  So off the back of my post on business/IT alignment here's some more bedtime reading that perhaps add a further dimension to this. Effective Performance Management programmes require extreme clarity of roles and responsibility . According to TDWIen-GBTelligent Evolution Platform Developer Build (Build: 5.6.50428.7875)