The Galactic Patrol

Pat Helland just posted some terrible (and terribly personal) news on his blog – my heart goes out to him! http://blogs.msdn.com/PatHelland/archive/2004/10/28/249133.aspx

Reason #193 why I like working for Microsoft: I’m leaving work today, and as usual I take the elevator down to the lowest level of the underground parking (there are four underground levels). I get off the elevator and there, in the elevator entry...

It seems like the week for good customer service on the blogs I read – here we see an example of Home Depot doing right by their customers .