I'll be giving an overview presentation on Microsoft CRM 3.0 at the TechEd conference in Boston. The session number is BAP202, and it will be on Monday 6/12 at 10:45am. It will be a fun session. CRM 3.0 was a huge step forward for us, and I always...

Hi there! My name is Charles Eliot, and I'm the Group Program Manager for Release Management for the Microsoft Dynamics CRM team, which is just a fancy way of saying that I'm the lead project manager. I joined the CRM team in late 2001. I started...