Since coming back from TechEd i have been noticing a change in my behaviour of sending email rather than calling people. (my typical tactic)
Contrary to what i would have expected, i have noticed a huge DROP in my efficiency as now i am still calling these people but now it is for clarification -and too many times it is to apologize for my distinct lack of civility in my email tone....
So what am i going to do? -The same thing i always do when faced with challenges - Go Fishing and uwind a little!!
But after that I am going to live the the rule that i helped Adam Cogan put in his exhaustive list of rules:
"Email should be used for confirmation for conversations"
-& also do what every manager at Microsoft (and most my co-workers) i have ever suggested:
"Don't immediately send your email Chuck, give it a couple of hours and reread it first"
Wish me luck fishing!