In the last three days I have had three different MVPs express an interest in what my day to day job really looks like as well as one person call out my name in a community blog post musing: “I wonder what their (Microsoft community people) KPIs are”
It just so happens we are just in the middle of the review process where we define this with our managers. From these comments and my role it makes sense to share my commitments –and to take community feedback. Not certain about other companies but this is very different than my previous role as a marine biologist in the public sector where your commitments are set in stone and you just went through the paces.
1. Support the VSTS website as measured through NSAT and Repeat Visitors
2. Beta Delivery Experience (Do we measure sat of Betas?)
3. Enable a high fidelity feedback by continuing to offer a healthy Customer Advisory Council. Success metrics being a steady queue of presenters and high attendance.
2. User Groups
So what is next? I will run these commitments by the VSTS MVPs and the VSTS Community council - soliciting feedback. Once I have incorporated the feedback from this blog post, the MVPs and the VSTS Community Council, I map my commitments to Jeff’s and enter them into our review tool.
Not called out explicitly in my commitments but things that I will continue to be involved with: