IT industry cycles and good ideas are like the changing seasons. You liked spring this time – just wait ‘till next year it’ll be here again. You liked centralized computing last time (beards & sandals) – don’t worry it’ll come back (different beards and the sandals are made by Diesel)....

Analysts estimate that the hosted CRM opportunity could be as much as 33% of the total CRM market by the end of 2009. This figure increases if you follow the hype of some of our software as a service competitors. Many CRM vendors now provide a hosted...

My role at Microsoft is as a Technical Evangelist working with independent software vendors (ISVs) to help them bring (mainly vertical) solutions to market based on our CRM platform. I'm going to post some of my thoughts about using Microsoft Dynamics...