Arch Chemicals is a long time user of Microsoft Dynamics CRM for both sales and customer service, and they have a great story to tell about why they chose Dynamics CRM, and how they use it in their diverse portfolio of businesses.

I invite you to join us for a webcast through ChemWeek.

 

Chemical Week Webcast Series
 

Driving Profitable Growth Through CRM Software

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Join Chemical Week, Arch Chemicals and Microsoft as we discuss how Arch uses customer relationship management (CRM) software to improve sales force productivity and raise the level of service to customers.

  • Learn how technology can be a key enabler in helping chemical companies achieve sales and service excellence.
  • Your Customer Relationship Management platform can allow you to rapidly innovate your business processes on a global scale.
  • CRM projects can deliver value quickly and incrementally - a key benefit in today's rapid payback business environment.

Technology is a key enabler on the path towards sales and service excellence. Like many chemical companies, Arch Chemicals needed software that was flexible to meet the diverse needs of its portfolio of businesses, easily customized to fit its key business processes, and easy-to-use for its employees already familiar with Microsoft Office and productivity tools. Learn how Arch adapted Microsoft's CRM platform to perform all these functions and to improve profitability.

DETAILS

Date: Tuesday, June 2, 2009

Time: 10 AM EDT

SPEAKERS

Brian Willson
Director, U.S. Chemical Industry Market Development, Microsoft

Alfred C. Schmidt
V.P./Information Technology, Arch Chemicals

Mahesh S. Thakur
Manager, Web Applications, Arch Chemicals

Click here to view full bios and pictures