Some people have asked me to write about user experience design (as in the whole shebang, not just interface elements or features), and also about the Office Assistant (sometimes known by the default assistant, "Clippit" often referred to as "Clippy"...

Well, it's clear at least that this whole area is a complex issue :-) I've noticed there is a tendency among some people leaving comments to confuse the comments with what I wrote. I am not responsible for what is written in the comments here, except...

Some people asked about how I feel towards open source, and more specifically how I would feel if someone created a word processor that implemented all of the ideas of Microsoft Word. Well, open source has many flavors. To the extent that open...