This will be our 4 th year to run the Lead Enterprise Architecture Program in Ireland. The success of LEAP in Ireland and the Netherlands has meant that the program has expanded to several other countries as a means of connecting with customer and partner...

CarsNow - Contact Management System for Car Dealerships Recently I came across a superb example of innovative software built for the Software plus Service model using the Microsoft platform. The application addresses a business need in a high value business...

For those that attended the LEAP session on User Experience yesterday. Here are some links that might be useful : Simon Guests blog page is at http://simonguest.com and his presentation is available at http://simonguest.com/pages/MyPresentations.aspx...

Technorati Tags: Silverlight , QuikSilverlive. Social networking Just a short post to point out a superb example of social networking, video and delivered with a superb user experience. Done with Silverlight. Really worth a look http://premium.quiksilverlive...

I am currently looking into various SOA and multi-channel offerings which are available from Microsoft. The Customer Care Framework (CCF) is another such offering which has many successful deployments in very high profile banks and telcos worldwide such...

Here is a brief one-pager of what I found interesting about a Case Study on a significant SOA project at a large Australian bank. The CommSee application started off as a CRM application. However, CommSee became a single platform for delivery of...

I recently started a new job at Microsoft. During the interview process I was asked what I thought about “Software as a Service” to which I replied “sounds like a great idea” (but was secretly doing a LiveSearch” in the background). After a couple of...