The next release of Microsoft Dynamics CRM will bring many great new features for your organization—whether you use Microsoft Dynamics CRM Online or are running Microsoft Dynamics CRM on-premises. You can use the information in these two pages to...

I had two enterprise customers this week who both had similar security requirements, and both sets of requirements were solved with a similar pattern that I thought you might find useful. Imagine your company organizes itself into different groups...

On behalf of CRM Content Publishing, I am pleased to announce the release of white paper, Scalable Security Modeling with Microsoft Dynamics CRM 2011 , which is available for download from the Microsoft Download Center. Microsoft Dynamics CRM offers...

Windows 8 has opened up a new world of exciting possibilities for Microsoft Dynamics CRM and App development. Many of you have seen the preview demonstrations of the touch-enabled CRM sales app that is coming, and this is just one example of the powerful...

On behalf of CRM Content Publishing, I am pleased to announce the release of the white paper, ALM for Microsoft Dynamics CRM 2011: CRM Solution Lifecycle Management , which is available for download from the Microsoft Download Center. As Microsoft...

Microsoft Dynamics CRM 2011 Implementation Guide (IG) update 9 (5.9.0) is now live on TechNet and is also available on the Microsoft Download Center in Word, compiled Help file (CHM), and PDF (recommended for small screens and tablets) formats. Below...

Now that Power View is built into Excel 2013, business users can easily perform advanced analytics of their real time CRM data in either an online or on-premise deployment. You can use the Export to Excel feature in Microsoft Dynamics CRM to export CRM...

Hello all: At Convergence a few weeks ago I presented some CRM demos and this article will be the first in detailing how those demos were created and how you can mirror the functionality in your CRM Online deployment. This first article will cover...

Have you built a new Windows Server 2012 or Windows 8 computer or virtual machine only to find out that the Microsoft Dynamics CRM 2011 SDK managed code samples no longer compile? You may get build errors similar to the following: 'Microsoft.IdentityModel...

Hopefully by now you have come across the redesigned developer center on MSDN that we launched for Convergence. If not, please visit! This redesign fits into our overall documentation strategy providing three distinct web sites for our key audiences...

The CRM 2011 Update Rollup 13 (UR13) release is now available on the Download Center at http://www.microsoft.com/en-us/download/details.aspx?id=37133 . UR13 will be available on Microsoft Update on April 9th. The CRM 2011 Update Rollup 13 release adds...

Hi everyone, I manage the Dynamics CRM Resource Center (recently renamed the Customer Center ), and I've noticed some questions about how users should get to the site and access help from within the CRM application. While the product's site map no...

Convergence begins this weekend and we would like to take this opportunity to help you find the information you need for Microsoft Dynamics CRM. Amy Lanfear and Amy Langlois will be offering an interactive session called “Finding Help When &...

With the December 2012 Service Update, we introduced a modern application experience focusing on a clean user experience and great visual appeal. Highlights: New forms focused on the data that matters Seamless inline edits Integrated business...

The Microsoft Dynamics CRM Engineering Team is looking forward to working with you at Convergence 2013 , sharing with you some of our ideas and aspirations for future versions of Microsoft Dynamics CRM, and, as always, learning from you, your experiences...

Some years ago, CRM entered the mobile world with the release of Mobile Express. We’ve heard from customers about the limitations of this experience, and we’ve worked hard to address their concerns. In our current release, we’ve made...

Background The authorization model in Microsoft Dynamics CRM is sophisticated and dynamic. Traditional Access Control Lists (ACL) patterns may offer also Role-based security with a granularity down to individual records and even fields. Microsoft Dynamics...

The latest release of the Microsoft Dynamics CRM SDK (v5.0.14) includes an update to the Xrm.Page Script Library Template. The Xrm.Page Script Library Template is a solution that helps you write and test form scripts using Visual Studio. The main improvements...

Microsoft Dynamics CRM SDK Version 5.0.14 is now live on MSDN downloads and in the MSDN library . Here’s some of the additions and updates you’ll find in this release: New assemblies consistent with the latest release of CRM Online....

We are pleased to announce the release of the Microsoft Dynamics CRM Online iPad experience for salespeople, as well as new enterprise social networking scenarios offered through Yammer. To get these capabilities, your organization must start by installing...

By default, Microsoft Dynamics CRM 2011 plug-ins that are triggered by the same event run within the same SQL Server database transaction, as do any related calls to the SDK. For example, both the creation of an account and a subsequent call to the SDK...

One of the main goals for the December 2012 Service Update release is to have a clean and modern user experience. Modern applications are moving to an implicit save model and we need to adapt to that model. With the new updated forms, we have introduced...

In Polaris and UR12 (opted-in) build Microsoft Dynamics CRM have enhanced experience around business interaction in a novel way. It enhances capability to get details of all customer interactions associated with a business record as a unified experience...

We’ve released an update for Business Contact Manager as of January 2013! You can now download the Compatibility Pack for Business Contact Manager for Outlook: Update for Outlook 2010 users If you’re currently using Business Contact...

Microsoft Dynamics CRM Implementation Guide (IG) update 5.7 (corresponds to December ’12 Service Update and UR 12) is now live on TechNet and the Microsoft Download Center . Here’s a list of the significant changes. Update...