Guest blogger and Microsoft Partner Webfortis provides the post today. Having seen the demo of this, all I can say is WOW! Parrot (Twitter, Facebook, LinkedIn) integrated with Microsoft Dynamics CRM is known as Social CRM. IT organizations evaluate CRM...

Today's guest blogger is CRM MVP Mike Snyder of Sonoma Partners . He is also the co-author of the books, Working with Microsoft Dynamics CRM 4.0 and Programming Microsoft Dynamics CRM 4.0 . We recently released a very cool two way integration between...

Guest blogger and CRM MVP Julie Yack invites you stump the experts in this presentation. Join Senior Technical Product Manager Eric Boocock for a dive into Microsoft Dynamics CRM 2011 before the Beta. Learn about new features and opportunities for developers...

Guest blogger and Microsoft partner John Verdon talks about a new and exciting conference opportunity, designed for power users. Don’t miss extreme 2010 , the first ever conference dedicated to the Microsoft Dynamics CRM channel, being held in Las Vegas...

We've updated the Microsoft Dynamics CRM 4.0 help several times. You can download the latest version. We noticed that you are referencing an older version of Microsoft Dynamics CRM 4.0 Help. We have updated Help based on answers to questions and feedback...

Have you ever seen this little dialog while using Microsoft Dynamics CRM ? When you saw this dialog, did you click the “Send Error Report” button? If you have, thank you! You have helped make our product better just by clicking a button. Andy...

There are a variety of plans that include corporate support—from basic to advanced, depending on your needs. You can also access online self-support 24 hours a day. Remember, you can also purchase or upgrade a service plan through your Microsoft...

Guest blogger and CRM MVP Julie Yack shares with us a very popular post from her blog . Do you know your value to a potential employer? This keeps coming up in many places, so I decided to write up my thoughts in one place.  I read a lot of resumes...

Finding a new job or the next job can be a very stressful or exhilarating experience. Most of us have been there at some time in our lives and want to help those family and friends who are in that place. One of the first tricks I share with my peeps is...

Today’s guest blogger is CRM MVP Leon Tribe , a Microsoft Dynamics CRM Consultant based in Sydney, Australia. The workflows in Microsoft Dynamics CRM 4.0 are very powerful. Here is an example of an auditing tool which can be implemented without code,...