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Ben has been a member of the Microsoft CRM field team for about five years. Before that he was involved in consulting around a variety of CRM packages including Microsoft CRM. Outside of work, he enjoys spending time with his expanding family and cars.
He regularly blogs at www.businessnone.com. Check in there for his unique sense of humor and tips on Microsoft CRM.
The breadth of new features in the product is mind blowing to me. I am looking forward to seeing some
PingBack from http://msdnrss.thecoderblogs.com/2007/11/02/my-favorite-features-in-microsoft-dynamics-crm-40-smartnav/
In every version of CRM I have had a favorite feature that I tend to obsess slightly over. :-) In Version
PingBack from http://blogs.javista.com/2008/06/04/workflow-phone-call-conversion-of-lead-to-opportunity/
In every CRM application I have ever played with there have been areas I have never been proud to show
PingBack from http://blogs.javista.com/2008/11/27/inline-grids-for-sales-orders-in-microsoft-dynamics-crm/