Andrew Becraft is a Lead Technical Writer on the Microsoft Dynamics CRM team, responsible for developing Help content, Web articles, and user interface text -- or as he puts it, "all the words." In his spare time, Andrew writes poetry, holds out hope for the Seattle Mariners, blogs about LEGO, shirks yardwork, and plays far too many video games. He lives in Seattle with his wife and their two kids: a pug and a mini-dachshund.
Your organization may send hundreds of thousands of e-mail messages, faxes, direct mail, and other marketing
I think that Andrew probably deserves a raise.
As Renee Wesberry blogged here a couple weeks ago, we recently released a series of articles centered
The relationship between leads, accounts, contacts, and opportunities can be a bit complicated. In Microsoft
Have you ever noticed that Microsoft Dynamics CRM has two separate Products lists? One Products list
No matter how hard writers and editors work to get our content just right , Help is often outdated as
As more than 4,000 of you out there have already discovered, we recently released a User’s Guide