November, 2006

The Microsoft Dynamics Hosted team has released a new on-demand hosted Microsoft Dynamics CRM demo , the first in a series of SaaS-enabled solutions the team is developing for partners and prospective customers interested in hosted Microsoft products...

Dear CRM Community, I was invited by the Microsoft CRM Team to write a blog entry for you. I thank the Microsoft CRM Team for this privilege. For this blog entry, I decided in favor of how to create a button for the mail form. With this button...

I get the feeling that some of you may be on CRM Team blog withdrawal. Well, here's the back story. We got sloppy, wet snow with a sudden drop in temperature. This created glaze ice that coated all the roads and sidewalks. Cars were abandoned on the roads...

One of the best attribute of Microsoft Dynamics CRM is its extensibility. You can define workflow rules to automate certain processes and you can also add custom assemblies if the built-in functionality would not fulfill your requirements. I ran into...

With all the excitement surrounding the Zune (I myself was queuing at the Redmond Target store at 8:00am last Tuesday) you might have missed the Office Live launch. Office Live is squarely targeted at Small Business users who require a customer facing...

We used to have a long list of reports in MSCRM version 1.2. For MSCRM version 3.0 (v3), when we moved to SQL Reporting Services (SRS), many of these reports were consolidated and the number of reports that v3 shipped with was dramatically reduced. One...

CRM Sustained Engineering has been working with more than sixty selected customers and partners during a highly effective pre-release testing program. We expect to send out a set of updated Pre-Release packages to the participants by Tuesday, November...

UPDATE: This technique is actually an unsupported customization. Implementing this will place your implementation in an unsupported state. Be sure to remove this customization before calling support for any issue. Much of CRM is about automating processes...

The CRM Community and Content Strategy (CCS) team has recently added to the 80+ articles available for Microsoft Dynamics CRM customers on microsoft.com. Coolest new content: Videos To help customers learn the way they want to learn, we now have...

One of the very common customer ask regarding emails and workflow is how to send emails from workflow where the “from” field is set to some one other than the owner of the workflow rules. Two simple scenarios could be: a) When a contact is created...