The CRM Community and Content Strategy (CCS) team has recently added to the 80+ articles available for Microsoft Dynamics CRM customers on microsoft.com.
Coolest new content: Videos
To help customers learn the way they want to learn, we now have videos that provide step-by-step walk-throughs of tasks that users have asked us for help with.
Print a customer-ready sales document
Combine Microsoft Dynamics CRM data with PivotTables for effective sales forecasting
In addition to videos, these new articles continue to address customers’ needs.
Just in time for the holidays:
Let your business take a day off
Keep your service calendar healthy when an employee isn’t
Helping customers meet their goals:
Fine-tune your marketing lists with Advanced Find
4 ways to put campaign responses to work for you
Campaigns from start to finish
Take advantage of e-mail communication methods in Microsoft CRM
Save clicks with a personalized workplace
Top 10 keyboard shortcuts for Microsoft Dynamics CRM
Maintaining the system:
Establishing relationships between customer records that don’t relate
How to switch your Reporting Services server
This was just published. Pretty sweet. Want some real-world examples of how Microsoft Dynamics CRM is