The Microsoft Dynamics CRM Blog
News and views from the Microsoft Dynamics CRM Team

Newly published videos and articles about Microsoft CRM

Newly published videos and articles about Microsoft CRM

  • Comments 1

 

The CRM Community and Content Strategy (CCS) team has recently added to the 80+ articles available for Microsoft Dynamics CRM customers on microsoft.com.

 

Coolest new content: Videos

To help customers learn the way they want to learn, we now have videos that provide step-by-step walk-throughs of tasks that users have asked us for help with. 

 

Videos:

Print a customer-ready sales document

Combine Microsoft Dynamics CRM data with PivotTables for effective sales forecasting

 

Articles:

In addition to videos, these new articles continue to address customers’ needs.

 

Just in time for the holidays:

Let your business take a day off

Keep your service calendar healthy when an employee isn’t

 

Helping customers meet their goals:

Fine-tune your marketing lists with Advanced Find

4 ways to put campaign responses to work for you

Campaigns from start to finish

 

Overall productivity:

Take advantage of e-mail communication methods in Microsoft CRM

Save clicks with a personalized workplace

Top 10 keyboard shortcuts for Microsoft Dynamics CRM

 

Maintaining the system:

Establishing relationships between customer records that don’t relate

How to switch your Reporting Services server

 

Renee Wesberry

  • This was just published. Pretty sweet. Want some real-world examples of how Microsoft Dynamics CRM is

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