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Jim is a technical writer on the Microsoft CRM Community and Content Strategy team. He is responsible for the customization area of on-line help, writing technical articles, the Client-side SDK and helping to develop a new feature in the next version of Microsoft CRM to be called the Resource Center.
After 8 years teaching in Japan, Jim started working with CRM as a technical support engineer at Onyx in 1998. He moved into the training team at Onyx and then joined another local software company to help with their CRM implementation project. Jim joined Microsoft in 2002 in order to work with Microsoft CRM. He developed training content and certification exams for Microsoft CRM 1.0, 1.2 and 3.0.
Jim lives in Sammamish with his wife and son. When not spending time with them he likes to fish, read history, and practice programming with DHTML and C#.
Much of CRM is about automating processes, but your organization probably still has business processes
Taken from the Microsoft.com Using CRM site : You have to customize, or supervise customization of, Microsoft
Het is ook wel eens aardig iets over Microsoft CRM te publiceren. Jim Daly wees me op het volgende:
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You can now get the latest from the Resource Center, whether you’re in the Navigation Pane or out on
I want to call attention to some of the client extension and scripting samples included in the SDK. There
Continuing from my previous blog post Client Extensions and Scripting Samples in the SDK Part 1 , I will
If you find an error or have a suggestion about the Microsoft Dynamics CRM Documentation we want to hear
Jim Daly , SDK programmer writer who is right down the hall from me here in Redmond, has written a CRM