December, 2006

And with that, CRM has picked up its surfboard and will be “riding the wave” with Windows Vista, Office 2007, and the biggest chain of releases in Microsoft history. This project, codenamed V3C, is a compatibility update of the CRM v3 Outlook Client...

Last night, the Seattle area was hit by a fairly exciting windstorm. The 520 bridge (which is one of the two bridges that cross Lake Washington, connecting the east-side, where Redmond is, with Seattle) is still closed, and much of the region is without...

As a part of Microsoft Dynamics CRM’s expanding integration story, we are announcing the release of the Microsoft CRM Solution Accelerator for Siebel. Targeted towards current customers of Siebel systems, this accelerator is a pre-built integration solution...

One of the ways that you get new readers to any blog is to create an interesting title like this, "HOT TIP: Getting Readers to your Site" that isn't necessarily product related. The words "Hot tip" seems to generate hundreds of hits all by itself. But...

The Microsoft CRM Global Training team is pleased to announce the upcoming availability of remote training offerings for the following Microsoft Dynamics CRM 3.0 courses: Applications, Installation and Configuration, and Customization. The remote training...

One of the limitations of the existing workflow design is that it does not give the flexibility, to the administrators or the workflow rule designer, to fine tune the scope of apply rule dialog. I.e. ability to define who can and apply the workflow rules...

Larry asked recently why the web client looks funny when it is open at the same time as (or soon after) the Outlook client. Most people notice the missing Settings area, but the Service Calendar is also AWOL as are a few buttons here and there. (Here...

Microsoft CRM 3.0 Performance Whitepaper – Status Update To allow inclusion of recently-received performance tips from many sources, we are now targeting Friday, January 5th for the public release of the Microsoft CRM 3.0 Performance Whitepaper ...

Shirlene , who is always helpful and very clever, suggested that we open a Suggestion Box similar to Raymond's . It's a good idea, so the suggestion box is now open. Please note that we reserve the right to choose which suggestions will will write...

Philip Richardson has created and blogged about a solution that creates an log of CRM usage. Typically such a log is used to monitor adoption (ie. have you herded your cats into the barn?). In a series of blog posts he takes you through the process of...