October, 2007

Some of the CRM Team dressed up in cultural costumes and outfits. We were encouraged to pull out that I-have-only-worn-this-once-to-my-cousin's-traditional-wedding costume and wear it to work. And now, drum roll please, the picture: Can you guess...

This is your opportunity to get hands-on experience with the next version of Microsoft Dynamics CRM, code named “Titan” with the latest CTP3 release. Sessions will be a combination of instructor-led training with proctored, hands-on labs, designed to...

To conserve energy, in the United States daylight-saving time started three weeks earlier and will end one week later this year (November 4, instead of October 28). These type of changes in time zones rules are occurring around the world as well. Here...

Besides the big investments in Titan (e.g. multi-tenancy) there are dozens of features that will enable scenarios that weren’t possible in CRM 3.0. This occasion I want to highlight a little, yet important feature, that responds to asks of customers that...

After working on new features for the CRM Titan release for the past couple of years, it’s great that we can finally share with all of you what we’ve been working on. Here’s a sneak peak at one of the many new features in Titan surrounding the Outlook...

For about the past 18 months I have been planning, researching, communicating, and writing in an effort to improve the implementation documentation for our next major release of Microsoft Dynamics CRM. During this exercise, it has led me to many changes...

I am in Copenhagen attending the EMEA Convergence conference and I would like to give you a quick look at what's happening here. We made an interesting announcement during the event and the new Microsoft Dynamics CRM release Titan seems to be the most...

Last week I attended the Microsoft Dynamics CRM UK User Group meeting to help out with their Q&A session. I particularly enjoy these kinds of events because in my pre-sales role I rarely get a chance to find out how customers are actually solving...

In this article, John O’Donnell highlights a new product from SalesCentric which can be used to show the relationships in your CRM system. In my new role as a Microsoft Dynamics ISV Architect Evangelist I come across some interesting add-ons to Microsoft...

Today's guest blogger is Nithya Balasubramanian who is one of our international CRM MVPs. She describes some of the very interesting users of the newsgroups that we hear from when reading the thousands of newsgroup posts a month. How many do you recognize...