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Jim is the Content Manager for the CRM E2 (Engineering for Enterprise) team. The CRM E2 team is responsible for generating best practices, prescriptive guidance, benchmarks, and tools for the CRM community, with emphasis on the Enterprise Customer segment. The team also advocates Enterprise Customer requirements to the CRM product team and consults on the integration of these features in future versions.
Jim joined the team in August 2007. His previous Microsoft experience includes a year as a Product Manager with the Worldwide Partner Group, and six years as an Instructional Designer and Content Business Manager with Microsoft Learning.
A diehard fan of the North Carolina Tar Heels, Jim’s outside interests include gaming and participating in the Seattle arts scene.
The CRM Engineering for Enterprise (E2) team is pleased to announce the release of the white paper Optimizing
The CRM Engineering for Enterprise (E 2 ) team is pleased to announce the release of the white paper
The MS CRM Engineering for Enterprise team has released Support for Microsoft Dynamics CRM 4.0 on a computer
The MS CRM Engineering for Enterprise team has released the white paper Using Encrypting File System
We are pleased to announce the release of the first Nuts and Bolts article Offline and Online Synchronization
The Microsoft Dynamics CRM Engineering for the Enterprise team has released Support for Microsoft Dynamics
A part of the Microsoft Dynamics CRM Product Development group, the Engineering for Enterprise (E2) team