July, 2008

I’m pleased to announce that the second update to the Microsoft Dynamics CRM 4.0 Implementation Guide is now available! In our commitment to provide continuous publishing to our customers and partners, Microsoft Dynamics CRM 4.0 Implementation Guide...

The asyncoperation entity is used in CRM 4.0 to manage various system jobs by the CRM Asynchronous Processing Host (MSCRMAsyncService) windows service. Over time this table accumulates large number of records leading to large databases. This is especially...

Microsoft Dynamics CRM partners and customers can look forward to a packed program of exciting releases during the second half of 2008. For full details of all of these releases you can refer to the newly released CRM statement of direction whitepaper...

Henning Petersen, CRM team support engineer points to a very popular post collaboration with the ISA team. Last February Yuri Diogenes from the ISA/IAG team collaborated with Henning Petersen from the CRM Team on CRM 3 through ISA Server 2006 . After...

This month's guest blogger and CRM MVP Larry Lentz shares with us his experience with the Microsoft Certification Program. Becoming Microsoft certified is not only a good way to demonstrate to others your knowledge and grasp of Microsoft technology, but...

Over the last six months I have been recording a number of Microsoft Dynamics CRM 4.0 Screencasts as well as shooting video of my ISV's at Convergence 2008. In the coming fiscal year I am looking forward to doing more of these as well as also screencasting...

As more than 4,000 of you out there have already discovered, we recently released a User’s Guide for Microsoft Dynamics CRM 4.0 . The Microsoft Dynamics CRM 4.0 User’s Guide includes all of the basic end-user information available in Help...

At Tech-Ed Developer in Orlando a few weeks back I lead an interactive session on CRM and Business Intelligence. The session was open to any CRM and BI topic so I expected a lot of hard questions about data mining and the like but the topic of greatest...

Many of our ISV partners might be familiar with the DPE Metro (formerly Ascend) early adopter training content that we used to ramp-up the partners on CRM 4.0 platform (code named "Titan"). We're now happy to announce that the materials are...

Guest blogger CRM MVP Matt Wittemann is the director of the CRM practice at Customer Connect and has been working with CRM since it was first released. Matt has a passion for helping businesses get more profitable and efficient through the effective use...