This month's guest blogger and CRM MVP Larry Lentz shares with us his experience with the Microsoft Certification Program.
Becoming Microsoft certified is not only a good way to demonstrate to others your knowledge and grasp of Microsoft technology, but preparing for those exams is a tremendous learning vehicle as well. Preparing for an exam forces you to delve into areas of a product that you might not normally see in your day to day activities. But knowing how it all works can make your understanding of the day to day tasks even deeper. Certification is also a requirement for certain Microsoft programs like the Certified Partner competencies.
There are several certifications available for Microsoft Dynamics CRM. There are basically two levels: Microsoft Certified Business Management Solutions Specialist and Microsoft Certified Business Management Solutions Professional (MBSP).
The Microsoft Certified Business Management Solutions Specialist requires passing only one exam. If you are specializing in CRM, you can take exams for either CRM 3.0 or CRM 4.0.
Dynamics CRM 3.0
There are other courses such as 8529A – Administration, and 8530A – Data Migration that do not have associated certification exams.
Dynamics CRM 4.0
The Microsoft Certified Business Management Solutions Professional (MBSP) certification is a ‘premier’ title that requires a number of exams. The requirements cover not only CRM specific exams but other areas of Microsoft technologies as well. These cover such subjects and SQL Server, Exchange Server, and Windows Server as well as development tools. The Professional certifications also have competencies, just like the Specialists certifications. Each has different requirements but each generally requires a couple of CRM exams as well as several others.
Since there are so many choices, it’s best that I direct you to the Microsoft Certification web site at http://www.microsoft.com/learning/mcp/dynamics/default.mspx. Scroll about half way down the page to the Microsoft Certified Business Management Solutions Professional section.
I hope you will pursue Microsoft certification in Dynamics CRM. I think you will find it a journey worth taking.
I recently authored a short article on the various courses available on MS CRM and the levels of certification
It should be noted that there is currently a LOT of bad feedback about the 632 CRM 4 applications exam, and it seems that this test has a lot of flaws. From my experience, even as somebody who has been using and teaching CRM since version 1.0, and who has passed the other two exams for CRM 4, the fact that I've now failed the applications exam twice says something...
Also see here (http://dynamicscrmblog.com/13) and here (http://dynamicscrmblog.com/12) for some comments on the subject from others. I am not alone here.
Nice way to summarize it all up Larry!
I have reviewed the 3 Microsoft Official Curriculum courses (8911, 8912, & 8913) that prepare you for the CRM 4.0 exams require for a partner to certify as a CRM provider. Check them out on my blog at http://mscrmmaster.com
Steve Noe, MCT, MCBMS-CRMx2
Thanks. Excellent post. I'm a new CRM consultant looking to specialize in Dynamics CRM and this is a perfect road map for me to follow, great timing!
One question, based on the market which solution is best to start taking courses in 3.0 or 4.0?
Thanks, Richard. Glad you found my post useful.
Good question you ask. Frankly the 3.0 courses seem to be 'meatier' than the equivalent 4.0 courses. For instance the 3.0 Customization course covered workflow, client side scripting, reporting, etc. in separate chapters whereas the 4.0 course has one chapter that merely touches on each. Other areas seem to be covered in less depth (in all the courses) than they were in 3.0. But, having said that, CRM 4.0 is the current version. The topics are appropriate and I understand more courses will be forthcoming. If you ae just learning CRM, then I'd also suggest you give Mike Snyder and Jim Steger's book, Working with Microsoft Dynamics CRM 4.0 a try.
I took my first CRM 4.0 certification exam today, Customization and Configuration. Passed with an 86
I took all 3 CRM 4.0 exams this week, some more than others...here are my comments:
I want to ask how to upgrade my Certificates in CRM 3.0 to 4.0!!
Especially that I already have all CRM 3.0 certifications
Same question here too.
Useful Microsoft CRM 4.0 links
I attended (part) of Microsoft CRM 4.0 Customization course this week and this are useful links that