As part of Microsoft’s CRM strategy to deliver the “Power of Choice” to customers and partners, we offer Microsoft Dynamics CRM in a variety of subscription or ownership models:
With all the deployment choices offered, people often ask about the differences between them. Let me start with the similarities:
Where the deployment options differ is in the level of customization available and authentication mechanisms used. The table below shows a comparison between the on-premise, partner hosted and CRM Online solutions:
Windows Live ID
Integrated Active Directory / Forms based
Form Scripting & Events (Jscript)
Custom Reports Built with Ad-hoc Wizard
Dynamic Export to Excel
* The number of customer entities and workflows depends on the product edition
Since the capabilities are essentially the same across all deployment models, the decision to go on-premise or on-demand should be driven by criteria such as budget, existing IT infrastructure and resources. For more information on the offerings available visit http://www.crmchoice.com.
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Could you add a row for "Web Services API"? I think there may be some confusion in the ISV channel re: the ability to integrate with 3rd party apps (for example, I've heard from MS reps "No" webservices API available to CRM Online, but marketing materials indicate otherwise).
We are providing partner hosted solution, but Dynamic export to Excel does not work. Do you know why? We would appreciate any help.
Symptoms: Get excel file, open it and the excel sheet shows the texts from login screen. No data is gathered from CRM :-(
Cómo sabéis, uno de los productos que Microsoft ofrecerá en modalidad S+S es Microsoft Dynamics CRM Online
Hi Stephanie, it would be much more useful if you could highlight the differences rather than the similarities between CRM Online and partner-hosted or customer-hosted CRM.
For example, what about custom reports, plugins, ISV add-ons, Web Services (which Mike asked about).
Until Microsoft can dispell the myths, most partners are recommending that their prospects and customers do not evaluate CRM Online because no one knows where the limitations lie in this this deployment model for a given customer scenario.