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With every release, we seek to improve the usability and accessibility of our product. In 4.0, we made significant strides here, which included addressing issues that prevented usage as well as ensuring we addressed most of the priority 1 areas as identified by the W3C Web Content Accessibility Guidelines (WCAG 1.0), such as the proper usage of:
How can I learn more?
The Voluntary Product Accessibility Template (VPAT) is the industry-standard medium for communicating how a product meets the accessibility criteria defined in Section 508 of the Rehabilitation Act. VPATs were originally designed to allow government agencies to comply with Section 508 with regard to procuring the most accessible product of its type. That purpose has, in practice, been expanded to include assisting all IT professionals who seek to address the accessibility needs of their users by communicating areas where a product meet Section 508 requirements as well as those areas that we are continuing to improve in. To learn more, please see The Microsoft Dynamics CRM 4.0 VPAT.
For more information about Microsoft and Section 508: http://www.microsoft.com/enable/microsoft/section508.aspx
Other Microsoft Product VPATs: http://www.microsoft.com/industry/government/products/section508.mspx
An online VPAT directory is available at: http://www.evengrounds.com/resources/vpat-directory. If you don't see your company on the list, contact me and I will add it.