Microsoft Dynamics CRM MVP Aaron Elder of Ascentium provides some tips and tricks . Recently, we had the need to delete several attributes from an entity we had created (Employee).  Normally this is a very straight forward affair in Microsoft CRM...

CRM MVP Joel Lindstrom, a Solutions Consultant for CustomerEffective , blogs about BI solutions. Business Intelligence (BI) is getting a lot of attention these days. It makes sense that companies want to use the data collected by business systems like...

Need help getting started with CRM Online? The Resource Center hosts short , no frills videos to help with tasks like configuring CRM Online, adding users, importing customer data, duplicate detection, and setting up CRM for Outlook. The Resource Center...

The Microsoft Dynamics CRM Sustained Engineering team released Microsoft Dynamics CRM 4.0 Update Rollup 1 on Monday, November 24, 2008. Below is the link to the release and information on how to deploy it to your clients via AutoUpdate. Please see the...

CRM MVP Ronald Lemmen is our guest blogger and provides us an eagle-eye view of available books. You can read more from Ronald at his blog including what may be the most comprehensive list of CRM blogs in the world. There were just a handful of books...

As you might imagine, since shipping Dynamics CRM 4 the product team has been hard at work designing the next major release. Over the past few months they’ve given a few sneak peeks at some of the more interesting platform pieces that they’re working...

I am happy to announce that the Microsoft Dynamics CRM team has released the List Web Part for Microsoft Dynamics CRM 4.0 . List Web Part can be installed on Windows SharePoint Services 3.0 SP1+ and Microsoft Office SharePoint Server 2007 SP1+ . The List...

Imagine your company is new to the world of Microsoft Dynamics CRM. You have seen the demonstrations and understand the capabilities and have now decided to commit your company resources to building solutions on the Microsoft Dynamics CRM development...

Today we welcome guest blogger Jim Steger , developer, blogger, and writer for Sonoma Partners with this guest post. The new workflow functionality of Microsoft Dynamics CRM 4.0 opens new and exciting opportunities for developers and end users to easily...

This past month, Reuben Krippner and I sat down to chat about the exciting Microsoft Dynamics CRM 4.0 accelerators from a developer’s perspective. In the below six videos, we talk about different accelerators and how customers and partners can use them...

It's the holiday season and I'm checking out some of the CRM communities, adding a video here and a pointer to a great article there. Our group on Linked In continues to grow, driven I think by the need of our partners and customers to be associated with...

Today we welcome MVP Bill Ryan from CustomerEffective as our guest blogger. In its basic form, CRM 4.0 Plugin development is straightforward, however it has many monotonous elements. This walkthrough on writing Plugins illustrates many of the repetitive...

The MS CRM E 2 and Dynamics Premier Field Engineering team, working in conjunction with Cisco Systems, Inc., recently completed a series of benchmark tests to determine the impact of Cisco’s Wide Area Application Services (WAAS) appliance on the performance...

Meet guest blogger Jim Wang, Microsoft Dynamics CRM MVP. He is a technical consultant working for 2B.net , an UK based consulting company. He has been working on Microsoft Dynamics CRM since version 1.2. Recently I have been asked to modify some reports...

When MSDN rolled out the all new forums more than three years ago, I adopted the then beta forum for the Microsoft Dynamics CRM team. The three sub-forums are: CRM (for general questions) CRM Deployment (for those rolling out and maintain the CRM database...

  There are multiple ways that you can call the CRM Services from Silverlight 2.  I’ve seen people using POX (Plain Old XML) and hand crafting SOAP packets, for example David Yack has a nice set of helper classes that he uses in his book...