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Matt Cooper is a program manager on the CRM team. I’ve worked on the subscription lifecycle (try/buy/upgrade experience), support tools, and now in the the CRM app & extensibility. More importantly, I’m also a beer geek, homebrewer, and a certified beer judge. Yes, you can get credentials to drink beer. When I’m not at work, I’m probably brewing beer or reading (Kurt Vonnegut, Neil Stephenson, Arthur Clarke, and a few others). In the fall, you can find me at the People’s Pub on Saturday mornings rooting for the Hokies! I love board games (think Puerto Rico, not Monopoly) even though I wouldn’t describe myself as good at them. I’m a frequent poster on the CRM forums. You can also find me on LinkedIn or Facebook if you want to connect.
Matt Cooper is a program manager on the CRM team. I’ve worked on the subscription lifecycle (try/buy/upgrade experience), support tools, and now in the the CRM app & extensibility.
More importantly, I’m also a beer geek, homebrewer, and a certified beer judge. Yes, you can get credentials to drink beer. When I’m not at work, I’m probably brewing beer or reading (Kurt Vonnegut, Neil Stephenson, Arthur Clarke, and a few others). In the fall, you can find me at the People’s Pub on Saturday mornings rooting for the Hokies!
I love board games (think Puerto Rico, not Monopoly) even though I wouldn’t describe myself as good at them. I’m a frequent poster on the CRM forums. You can also find me on LinkedIn or Facebook if you want to connect.
Those Zune guys make it look so easy: Zune 4 = up to 1,000 songs, while Zune 120 = up to 375 hours of
Its official – at Convergence last week, we launched the third wave of CRM Online: the March 2009 Service