April, 2009

I have been using RSS for a number of years and I kinda think I’m in a rut. Yeah, my simple RSS program works but it doesn’t: 1. Put my lists online so that I don’t have to create duplicate lists from computer to computer 2. Put shared lists...

Guest blogger and CRM MVP Jim Steger brings us up to speed on the 2nd Microsoft Dynamics CRM Incubation Week. You can read more from Jim on the Sonoma Blog and through his CRM books on Amazon. Microsoft wrapped their 2nd CRM Incubation Week last week...

Just before Convergence 2009 wrapped up I caught up with Dan Higbee and Dan Peay from Transcensus and talked with them about their solution, SHO Guide for delivering application help. In this video we show it running with Microsoft Dynamics CRM Online...

As you all know a CRM lookup only displays its related entity primary field. Although this can not be changed using existing customizations; in most cases that suffices. However, there are occasions where you want to display another information in order...

We've had some great success with the Business Action World Tour events worldwide.  We're now reprising that content virtually for those ISVs and developers who could not attend a physical event.  Be sure to register via the links at the bottom...

The mesh between social software sites and my prose means that one writing ends up on many different places. And the audiences on the various platforms is usually very different. So I was very happy to see that Microsoft is adding 20 new feed partners...

There’s a funny thing about business intelligence: people are baffled by the technologies involved in building insights but the most challenging things about the discipline have little to do with technology. I’ll grant that using PIVOT and GROUPING SET...

The next time you come for a visit, I will probably be taking you to see this new facility. Seattle Times : Microsoft workers get their very own mall, The Commons, on corporate campus By Sharon Pian Chan GREG GILBERT / THE SEATTLE TIMES...

Guest blogger and CRM MVP Julie Yack sez: “This session is for our beginner track, the more advance developer track meets May 5 with David Yack presenting on Silverlight in CRM.” Join Ben Riga and Girish Raja on Thursday April 23 at 9am pst for this Beginner...

Microsoft Dynamics CRM allows you to access external web sites from within forms using IFRAMES (Inline Frames). You can configure the IFRAME to take information from the parent record. A pretty standard use of this is a Web tab on the Account form where...