May, 2009

This post will cover some of the common issues seen in support and the common resolutions to those issues. In this post we will focus on 3 main areas: Client Configuration Issues Login Issues CRM Outlook Add-in Issues This post will also cover the Client...

CRM MVP Julie Yack is our guest blogger today and she has an invitation for you developers. Dear my developer friends, You are some of the smartest people I know.  Your detailed and (mostly) logical thought process is what helps us build such great...

What is VM Express? I heard that question a lot after people read my blog post announcing the new VPC . I guess I was assuming that most our partners were either using or familiar with the Microsoft Dynamics Virtual Machine Demonstration Toolkit. The...

Memorial Day is a United States federal holiday observed on the last Monday of May (May 25 in 2009). Formerly known as Decoration Day, it commemorates U.S. men and women who died while in the military service. First enacted to honor Union soldiers of...

Our guest blogger today is CRM MVP David Jennaway , the technical director of Excitation Ltd , a Microsoft Gold Partner in the UK that specializes in delivering Microsoft CRM solutions. CRM offers a range of options when designing a CRM solution for a...

I’m pleased to announce that the fourth update to the Microsoft Dynamics CRM 4.0 Implementation Guide (4.4.0) is now available! In our commitment to provide continuous publishing to our customers and partners, Microsoft Dynamics CRM 4.0 Implementation...

Today’s guest blogger, CRM MVP Frank Lee ,  highlights a feature that he found to be very useful. The Microsoft Dynamics CRM Online March 2009 Service Update introduced a very nice feature called "Internet lead capture" that is very useful...

We have a lot of CRM screen casts posted at www.democrmonline.com . Some samples include: Video: General Overview - Time: 15:00 This video will provide a navigation overview of Microsoft Dynamics CRM Online via the Outlook client and Internet Explorer...

The MS CRM Engineering Excellence (E 2) and Dynamics Premier Field Engineering (PFE) teams recently collaborated on a benchmark testing effort designed to measure the performance improvement associated with customizing an “out-of-the-box” implementation...

The Microsoft Dynamics CRM Sustained Engineering team released Microsoft Dynamics CRM 4.0 Update Rollup 4 on Thursday, May 7, 2009. Below are the links to the release and related information about the Rollup. Please see the Knowledge Base (KB) article...