July, 2009

Today we welcome our guest blogger and CRM MVP Ayaz Ahmad. Ayaz blogs at Ayaz Ahmad [MVP MIcrosoft CRM, MBSS] and is a CRM Solution Architect at CSG Solutions. CSG Limited is one of Australia’s leading IT services companies providing end to end integrated...

The Accelerators for Microsoft Dynamics CRM provided additional functionality for your CRM application. Please see the below links if you are not already familiar with them. I’m did some research into modifications to the eService Accelerator to work...

CRM MVP Joel Lindstrom, a Solutions Consultant for CustomerEffective , blogs about BI solutions. In Microsoft Dynamics CRM 4.0, when you open the Account or Contacts entity, you will see an e-mail button on the toolbar on top of the view. This button...

With great pleasure I’d like to announce that the entire Microsoft Dynamics CRM 4.4.1 Implementation Guide, all 477 topics, are now published on the TechNet and MSDN Libraries. TechNet: http://technet.microsoft.com/en-us/library/dd979443.aspx MSDN: http...

You gave us feedback and we listened. A few months back we rolled out a “suggestions” program to provide a tool for customers to give suggestions for the product. We’ve received a lot of fantastic suggestions and all of them are being looked at by the...

Whether you’re interested in an online or on-premise solution, Microsoft Dynamics CRM has you covered. Check out just a few of the content and community areas available to help you create the perfect experience for your business. Microsoft Dynamics CRM...

This post will help you in getting started with Mobile Express for MS CRM 4.0. Mobile Express consists of 2 components: Mobile Console Mobile Application Mobile Console The purpose of the console is to allow users (with sufficient (e.g. System Customization...

Some customers extensively customize their CRM installation so that CRM is optimized for their unique business scenarios. When you add a lot of fields on an entity form you might notice it’s load time increases. The performance is not hampered on “out...

Here is a great new addition to our set of technical articles on the Dynamics CRM Developer Center! Read Setting Up Your Development Environment , which explores four common development environment approaches: Using an isolated development environment...

By default, an on-premise implementation of Microsoft Dynamics CRM 4.0 leverages Active Directory (Integrated Windows) Authentication to accommodate access by internal users. However, many businesses also require the ability to provide external users...